Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Manager (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits and time off." ((in 24 reviews)); "Good work/life balance" ((in 17 reviews)); "People are nice and friendly." ((in 17 reviews)); "Great culture and values" ((in 14 reviews)); "Excellent work environment" ((in 9 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Pay is low." ((in 15 reviews)); "Getting into IT management is difficult from the inside" ((in 8 reviews)); "Salary is low." ((in 7 reviews)); "nepotism and corruption" ((in 3 reviews)); "Pay on the lower end" ((in 3 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

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Arbella Insurance

Arbella Insurance reviews

4.4

94% would recommend to a friend

(177 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.2

Compensation and benefits

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

177 reviews

5.0

Mar 5, 2016

claim service center rep

Claims service center representative

Recommend

CEO approval

Business Outlook

Pros

Great working environment. Teamwork is a plus.

Cons

I have no negative feedback

4.0

Feb 21, 2016

Customer Service Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Awesome group of people. They want you to strive within the company and promote from within.

Cons

Low pay, departments tend to stick to themselves.

4.0

Jan 30, 2016

Underwriter

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is support given for continuing education opportunities. The company strives to maintain a laid back, and congenial, yet professional atmosphere Easily accessible by public transportation, and there is free on-site parking. Management is very accommodating with time off requests. Free use of an on-site fitness center, which is staffed by medical and fitness professionals

Cons

Compared with other industries, and other companies in the greater Boston area, the pay below average. At times (certainly not all the time) there can seem to be a disconnect between departments.

Viewing 157 - 159 of 177 Reviews

Jobs at Arbella Insurance

Claim Technical Assistant - Hybrid

Claim Service Specialist - Bridgewater, MA - Hybrid

Claim Service Specialist - Springfield, MA - Hybrid

Cybersecurity Manager

Claim Service Specialist - Farmington, CT - Hybrid

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Underwriter

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