Does Arbella Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Arbella Insurance employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Arbella Insurance. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Arbella Insurance?

94% of Arbella Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Arbella Insurance 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at Arbella Insurance?

Claims Adjuster (16) , Customer Service Representative (16) , Claims Specialist (6) , Claims Service Center Representative (4) , Business Analyst (3) , Claim Service Specialist (3) , Claims Service Representative (3) , Manager (3) , Operations Associate (3) , Analyst (2) , Auto Damage Appraiser (2) , Claims Representative (2) , Claims Service Specialist (2) , Finance (2) , Human Resources Intern (2)

What are the pros of working at Arbella Insurance according to real employee reviews?

"Good benefits and time off." ((in 24 reviews)); "Good work/life balance" ((in 17 reviews)); "People are nice and friendly." ((in 17 reviews)); "Great culture and values" ((in 14 reviews)); "Excellent work environment" ((in 9 reviews))

What are the cons of working at Arbella Insurance according to real employee reviews?

"Pay is low." ((in 15 reviews)); "Getting into IT management is difficult from the inside" ((in 8 reviews)); "Salary is low." ((in 7 reviews)); "nepotism and corruption" ((in 3 reviews)); "Pay on the lower end" ((in 3 reviews))

What are employees saying about Arbella Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Arbella Insurance layoffs and their outlook for job security at Arbella Insurance in 2026.

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Arbella Insurance

Arbella Insurance reviews

4.4

94% would recommend to a friend

(177 total reviews)

Paul Brady

100% approve of CEO

89% positive business outlook

Ratings by category

4.6

Culture & values

4.6

Diversity & inclusion

4.6

Work/Life balance

4.5

Senior management

4.5

Career opportunities

4.2

Compensation and benefits

Arbella Insurance has an employee rating of 4.4 out of 5 stars, based on 177 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Arbella Insurance employee rating is 22% above average for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

177 reviews

4.0

Mar 5, 2014

Great place to work if you don't need to make a lot of money

Claims service center representative

Recommend

CEO approval

Business Outlook

Pros

I LOVED working at Arbella and would have stayed there forever if I could have. The work environment was great, co-workers were a lot of fun, management were super nice. The day-to-day could get monotonous but if you brought it up to your manager they'd come up with ways to mix it up. Arbella is a very supportive company with great community outreach programs and charity drives. I would 100% recommend this company to anyone so long as you're able to make ends meet with your salary.

Cons

The ONLY reason I left, for real I'd have stayed forever if I could have, was the salary. $32,500.00 is barely a livable wage for someone with student loans, a car, an apartment, and any sort of hope to have a social life.

3.0

Dec 11, 2013

It's an okay place to work for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

People are nice and friendly. Work-life balance. Good employee benefits. It's involved with the community. Fine location.

Cons

Too much politics there. People often try to kiss up the senior management team. There's no much of on-job training. People are either overloaded or underloaded all the time. It struggles to attract young people. Technology there is out of date.

1.0

Aug 1, 2013

Horrifying experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits, decent pay, and nice facility.

Cons

I have never experienced anything like it in my professional career. That place is an adult popularity contest. If they decide they don't like you they will find / make up reasons to fire you. If you try an offer managers feedback or your knowledge you may as well put a target on your back.

Viewing 166 - 168 of 177 Reviews

Jobs at Arbella Insurance

Claim Technical Assistant - Hybrid

Claim Service Specialist - Bridgewater, MA - Hybrid

Claim Service Specialist - Springfield, MA - Hybrid

Claim Service Specialist - Farmington, CT - Hybrid

Claims Service Assistant II - Hybrid

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Arbella Insurance

Arbella Insurance reviews

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Ratings by demographic groups

Reviews by job title

Great place to work if you don't need to make a lot of money

It's an okay place to work for.

Horrifying experience

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