May 6, 2024
Arkham Technology Response
2yThank you for your detailed review. It seems like many of the issues were already spoken about before you took the position...
We feel very honored and privileged to do the kind of work that we do for the government, and that requires us to complete most of the tasks in person, on site, as discussed during the interview. We also discussed in the interview that we were growing to twice our size in the last year, which is exciting, but also means that half of your co-workers would be new to the company. I think there was an incorrect assumption being made about the high turnover. Our turnover rate has always been very low.
Due to the nature of our business, we do have cameras at strategic locations as do almost every other defense contracting company. They aren't used as a way to monitor anyone's work progress. I'm sorry that that was a concern we were not aware of. Each team goes over their progress, which is the main way we know that progress is being made.
Respect is one of our core values, and it is rare to hear anyone being spoken down to. In fact, we actually feel so strongly about this that there were a few important but disrespectful customers we almost terminated due to their harsh interaction with our employees. Regardless, I'm sorry to hear that that was your experience at Arkham. We will incorporate the feedback and be more aware of instances where this may be happening inside of our company.
We also offer 3 weeks PTO for those who have been here 5 years or less, but also have one week paid time off during Christmas and New Year's.
We do ask for positive reviews of the company. Most of us are engineers and not on social media, so if we don't ask, we will have 0 reviews. We do ask for feedback regularly about our company internally as well.
We understand that our company culture may not have been a great fit for you. We hope you were able to find the right kind of company culture in your present employment.