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      Armstrong Group

      Engaged Employer

      Armstrong Group reviews

      3.9

      70% would recommend to a friend

      (67 total reviews)

      Dru A. Sedwick

      71% approve of CEO

      70% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Culture & values

      3.6

      Work/Life balance

      3.6

      Career opportunities

      3.5

      Diversity & inclusion

      3.5

      Senior management

      Armstrong Group has an employee rating of 3.9 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Armstrong Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      67 reviews
      3.0
      Jul 18, 2024

      Work from home but pressure to move back into office

      Call center customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Ability to work in multiple departments early on. Internet, cable, and phone services for free. Tuition assistant or discount. Some options to work from home (but prefer to work from the office) Great healthcare benefits.

      Cons

      No match on 401k Always busy in the call center Management micro manages too much. Not enough co workers for work load. Evening shift has to stay late if busy, but morning shift has more free time. Evening shifts have difficult time taking off. Company purposely limits time off time, making it hard to use paid time off. Doesn't promote employees within for higher level positions.

      avatar
      Armstrong Group Response
      1y
      Thank you for your feedback. We appreciate you taking the time to share your experiences and insights. We will share your sentiments with the Armstrong HR and management teams.
      5.0
      Jul 8, 2024

      Hiring Process Review

      Tsr-1
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hiring process was relatively quick and easy. When reaching out, I was able to have my questions answered in a detailed and quick manner. There are some documents to fill out before starting the first day, but they were quick and easy to do (I did use a laptop to complete documents, supposedly using a mobile device can possibly cause issues). Aside from that, requirements are not out of the ordinary and easy to follow.

      Cons

      None as of right now.

      3.0
      May 1, 2024

      Not a bad company to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits were very good as well as the free services. Company culture was one of the best I’ve ever experienced and many of my former coworkers I now consider to be good friends.

      Cons

      They underpay you as a way to give you a larger raise every year, when in reality you’re just being given a big raise while being below the average for your payband. And along with that, once you hit your median payband you no longer are given merit based raises, just a flat 3% so there is no incentive to actually go out of your way to do extra work in hopes of getting a big raise, or accounting for inflation. Not to mention during Covid when inflation was the highest I got an amazing whole 2% raise, what a way to recognize your employees for taking on extra work in the height of the pandemic. There was never a moment while I was working here besides year one that I felt I was being compensated appropriately, I left this job for an almost 30% raise at a company 1/5 the size, they have the ability to pay their employees appropriately but they just choose not to.

      Viewing 4 - 6 of 67 Reviews
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      ReviewsArmstrong Group reviews

      Glassdoor has 69 Armstrong Group reviews submitted anonymously by Armstrong Group employees. Read employee reviews and ratings on Glassdoor to decide if Armstrong Group is right for you.