Does Armstrong pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Armstrong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Armstrong?

83% of Armstrong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Armstrong?

Technical Support Representative (10) , Customer Service Representative (CSR) (6) , Customer Service Representative (5) , Broadband Technician (2) , Commercial Account Executive (2) , Customer Retention Specialist (2) , General Manager (2) , Installer (2) , Lead Premise Technician (2) , Manager (2) , Office Manager (2) , Premise Technician (2) , TSR Support (2)

What are the pros of working at Armstrong according to real employee reviews?

"Decent pay raises: .50 after 120 days and about 1.00 annually up to the $20.00 hourly salary cap." ((in 16 reviews)); "Excellent benefits for the area." ((in 11 reviews)); "They are good people with values and morals." ((in 7 reviews)); "Coworkers always willing to help." ((in 4 reviews)); "Training was detailed" ((in 4 reviews))

What are employees saying about Armstrong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Armstrong layoffs and their outlook for job security at Armstrong in 2026.

Armstrong reviews

4.1

83% would recommend to a friend

(111 total reviews)

Jeff Ross

84% approve of CEO

88% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Culture & values

3.9

Diversity & inclusion

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

Armstrong has an employee rating of 4.1 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Armstrong employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

1.0

Feb 14, 2025

Overworked Management / Old ways of thinking

Corporate office

Recommend

CEO approval

Business Outlook

Pros

Decent healthcare, free service for employees, decent pay

Cons

Management is too busy to interact with their staff and lead appropriately, poor communication within department, improper training, no flexibility for remote work, employees come into work sick because of lack of flexible work options, horrible maternity leave, no leave for dads, outdated building with limited space, no employee handbook, no company policy on driving into work in bad weather, managers have very little impact to make changes, laptops & monitors can be old/not work well, little diversity, office closes for Christmas but you have to use your own PTO, complex business models that are not well explained, over complicated procedures

Armstrong Response

1y

Hello - Thanks for taking the time to post your feedback. We’re disappointed to hear your experience with the Armstrong Group did not meet the level of enthusiasm experienced by so many of our employees. Armstrong is a family-owned business and has a proud tradition of providing a rewarding and engaged workplace. We often say how we work better together and while there is always room for improvement, we strongly encourage collaboration among all of our departments. In addition, we have a strong history of promoting from within as evidenced by many of our managers and executives having started at entry level positions with us. We always strive for continuing improvement and would appreciate learning more about your concerns. We encourage you to contact our Human Resources Department to discuss further at 724-283-0925 x 50312.

5.0

Mar 4, 2022

45th Anniversary Review

Office manager

Recommend

CEO approval

Business Outlook

Pros

A company that cares for their employees and is a positive atmosphere. I never had a hard time getting up and going to work for 45 years.

Cons

I have none at this time.

Armstrong Response

4y

Wow - thank you so much for taking the time to leave a review and for your commitment to Armstrong for more than four decades! That is outstanding!

5.0

Feb 2, 2022

What a Great Place to Work

Field ops

Recommend

CEO approval

Business Outlook

Pros

For starters, this company is the best company I have ever worked for. They treat everyone like family and no matter where you fall on the hierarchy, you are known and recognized. Tuition reimbursement is included and education is encouraged. Possibility for advancement is very high. Learning skills that can be used anywhere Perfect for those who enjoy interaction with the community Great job for a go - getter, someone that likes to take initiative and be involved with resolving issues. Very good benefit program with health, dental and vision, along with a 401K Can take great pride in accomplishments

Cons

Depending on your role, you may be outside in the elements Potential for long days and early mornings

Armstrong Response

4y

We couldn’t have said it better! People like you make Armstrong a great place to be!

Viewing 4 - 6 of 111 Reviews

Jobs at Armstrong

Broadband Technician 1

Outside Plant Engineer

Plant Maintenance Lineman 1

Full Time Customer Service Representative - Field

Armstrong

Armstrong reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Overworked Management / Old ways of thinking

45th Anniversary Review

What a Great Place to Work

Jobs at Armstrong

Armstrong reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Armstrong reviews FAQs

Jobs at Armstrong