Does Armstrong pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Armstrong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Armstrong?

83% of Armstrong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Armstrong?

Technical Support Representative (10) , Customer Service Representative (CSR) (6) , Customer Service Representative (5) , Broadband Technician (2) , Commercial Account Executive (2) , Customer Retention Specialist (2) , General Manager (2) , Installer (2) , Lead Premise Technician (2) , Manager (2) , Office Manager (2) , Premise Technician (2) , TSR Support (2)

What are the pros of working at Armstrong according to real employee reviews?

"Decent pay raises: .50 after 120 days and about 1.00 annually up to the $20.00 hourly salary cap." ((in 15 reviews)); "Great benefits and pay." ((in 12 reviews)); "workers are great people" ((in 6 reviews)); "Coworkers always willing to help." ((in 5 reviews)); "Time off" ((in 5 reviews))

What are employees saying about Armstrong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Armstrong layoffs and their outlook for job security at Armstrong in 2026.

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Armstrong

Part of Armstrong Group

Armstrong reviews

4.1

83% would recommend to a friend

(111 total reviews)

Jeff Ross

84% approve of CEO

88% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Culture & values

3.9

Diversity & inclusion

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

Armstrong has an employee rating of 4.1 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Armstrong employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

1.0

Jul 24, 2022

Would not recommend

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Could not find any pros

Cons

I was expected to travel Very unprofessional work environment I constantly felt watched and that I was doing something wrong

Armstrong Response

Hello - Thanks for taking the time to post your feedback. Armstrong is a family-owned business and has a proud tradition of providing a rewarding workplace both professionally and personally. We are unaware of your specific issues and and we encourage you to contact our Human Resources Department to discuss further: 724-283-0925 x 50312.

4.0

Jul 13, 2022

Good company, not much room for growth

Premise technician

Recommend

CEO approval

Business Outlook

Pros

Senior team that care about employees and actively listens and is open to suggestions

Cons

Local management, not much room for professional growth.

5.0

Jun 1, 2022

Great Company- Job security

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Plenty of opportunity to move forward in your career here. Great pay for it being in Butler. Great benefits. Upper management very helpful. They actually care about your families. Great friendships made.

Cons

There’s really nothing I can think of. Besides high call volume which is due to a number of things that are also outside of the companies control that can drive call volume. But that’s with any job there are going to be times where things just happen. I’m really happy here and feel like my job is secure.

Viewing 70 - 72 of 111 Reviews

Jobs at Armstrong

Broadband Technician 1

Plant Maintenance Lineman 1

Outside Plant Engineer

Full Time Customer Service Representative - Field