Does Armstrong pay their employees well?

According to anonymously submitted Glassdoor reviews, Armstrong employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Armstrong. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Armstrong?

83% of Armstrong employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Armstrong 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Armstrong?

Technical Support Representative (10) , Customer Service Representative (CSR) (6) , Customer Service Representative (5) , Broadband Technician (2) , Commercial Account Executive (2) , Customer Retention Specialist (2) , General Manager (2) , Installer (2) , Lead Premise Technician (2) , Manager (2) , Office Manager (2) , Premise Technician (2) , TSR Support (2)

What are the pros of working at Armstrong according to real employee reviews?

"Decent pay raises: .50 after 120 days and about 1.00 annually up to the $20.00 hourly salary cap." ((in 16 reviews)); "Excellent benefits for the area." ((in 11 reviews)); "They are good people with values and morals." ((in 7 reviews)); "Coworkers always willing to help." ((in 4 reviews)); "Training was detailed" ((in 4 reviews))

What are employees saying about Armstrong layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Armstrong layoffs and their outlook for job security at Armstrong in 2026.

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Armstrong

Part of Armstrong Group

Armstrong reviews

4.1

83% would recommend to a friend

(111 total reviews)

Jeff Ross

84% approve of CEO

88% positive business outlook

Ratings by category

4.2

Compensation and benefits

4.1

Culture & values

3.9

Diversity & inclusion

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

Armstrong has an employee rating of 4.1 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Armstrong employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

1.0

Feb 14, 2025

Overworked Management / Old ways of thinking

Corporate office

Recommend

CEO approval

Business Outlook

Pros

Decent healthcare, free service for employees, decent pay

Cons

Management is too busy to interact with their staff and lead appropriately, poor communication within department, improper training, no flexibility for remote work, employees come into work sick because of lack of flexible work options, horrible maternity leave, no leave for dads, outdated building with limited space, no employee handbook, no company policy on driving into work in bad weather, managers have very little impact to make changes, laptops & monitors can be old/not work well, little diversity, office closes for Christmas but you have to use your own PTO, complex business models that are not well explained, over complicated procedures

Armstrong Response

Hello - Thanks for taking the time to post your feedback. We’re disappointed to hear your experience with the Armstrong Group did not meet the level of enthusiasm experienced by so many of our employees. Armstrong is a family-owned business and has a proud tradition of providing a rewarding and engaged workplace. We often say how we work better together and while there is always room for improvement, we strongly encourage collaboration among all of our departments. In addition, we have a strong history of promoting from within as evidenced by many of our managers and executives having started at entry level positions with us. We always strive for continuing improvement and would appreciate learning more about your concerns. We encourage you to contact our Human Resources Department to discuss further at 724-283-0925 x 50312.

4.0

Jan 6, 2025

Great place to work

Broadband technician

Recommend

CEO approval

Business Outlook

Pros

Plenty of work to do, lots of variety day to day, work independently and with others depending on the tasks assigned.

Cons

Office drama, incentivization not really present, pace for pay increases are far too slow

5.0

Jan 6, 2025

Great Place to Work

Community marketing manager

Recommend

CEO approval

Business Outlook

Pros

Very employee-oriented workplace; caring corporate office and local offices, generous benefits, opportunity for overtime, flexibility

Cons

Hard to advance without relocating to corporate

Viewing 13 - 15 of 111 Reviews

Jobs at Armstrong

Broadband Technician 1

Full Time Customer Service Representative - Field

Outside Plant Engineer

Plant Maintenance Lineman 1