Arrive Logistics reviews

3.1

42% would recommend to a friend

(880 total reviews)
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Matt Pyatt

74% approve of CEO

49% positive business outlook

Arrive Logistics has an employee rating of 3.1 out of 5 stars, based on 880 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Arrive Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

880 reviews
1.0
Jun 16, 2020

Toxic Workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Lunch on Fridays, provide 3 computer monitors.

Cons

Frat culture. You will hear lot's of racism and bigotry in conversations on the floor, and there is no one in the company to bring these issues up with. Management is very vague on commission and there is a common feeling around the floor that there is something shady going on. Managers will micromanage you and expect you to work nights and weekends, while also nearly holding your job over your head. Statements like "make sure to work hard in this economy, you're blessed to have a job right now" - nearly threatening employees that they work extra hours to keep their job mid-pandemic. The executive team is comprised of mostly close friends (Minus the CFO) and is not diverse in any way. Diversity is very rare in the entire company to be quite honest.

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Arrive Logistics Response
6y
Thank you for taking the time to share candid feedback about your experience working at Arrive Logistics. We take your feedback very seriously, and if you have the time, we’d like to schedule a short meeting with you to get more details about your experience. Please email Casie McGee at cmcgee@arrivelogistics.com to arrange this if you are available. We’ve received previous feedback on our commission structure/communication and have recently launched a dashboard that gives complete visibility into all commissions at any time to address these issues. We have also passed along your feedback on company culture and management style to our leadership team. Thank you again for your feedback. We very much appreciate it.
1.0
Jun 9, 2020
Recommend
CEO approval
Business Outlook

Pros

Provide free lunch on Fridays

Cons

No structure at this place. You'll be managed by a group of incompetent managers/senior managers/VP's that will micromanage you for ten hours a day. There's definitely a lack of leadership at Arrive and that could be due to several reasons. 1. You have certain managers running around just screaming nonsense all day. 2. A lot of your managers conduct themselves more like children than recent college grads or interns in the office. 3. You give higher up roles to your friends when they're clearly not capable of fulfilling the role that they're in which leads to resentment amongst employees. Huge drug/fraternity culture "LFG" are you serious? That's the company motto... That just goes to show the sharp witted individuals running this place. Initially Arrive was running on Keypoint as their software which is Supply Chain Software from the 80's or 90's while they were in the midst of hyping up their "proprietary" software "Accelerate." I find it sad that the software from the 80s and 90s actually managed to be more efficient than the software they spent several years developing. And that isn't a praise to Keypoint, it's a knock on their own developed software. Both constantly crash for several hours throughout the day which makes it nearly impossible to do your job and when you're working on commission that is unacceptable. Don't be fooled by the 5 star reviews on here. As a former employee I have been asked to write 5 star reviews and all employees on the floor were asked to call their customers and carriers and ask them to write 5 star google reviews. A vast majority of employees don't understand the commission structure which leads to Arrives very vague explanation over and over again. There's something very shady going on employees feel that they're getting short paid on their commission and you can't give them an actual explanation on where that money is.

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Arrive Logistics Response
6y
Thank you for taking the time to share candid feedback about your experience working at Arrive Logistics. Arrive Logistics is a growing organization, and we strive for continuous improvement in all areas, including our manager development, technology and company culture so we appreciate your feedback. We’ve received previous feedback on our commission structure/communication and have implemented a strategy to address these issues as we want every person in sales roles to have full transparency into their pay. Thank you for your feedback.
2.0
Jun 2, 2020

Would not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lunch on Friday and free snacks. That’s about it!

Cons

Long hours, commission structure is confusing and when you ask questions you get told one thing and never get helpful information about commission. Management micromanages. Many of the current established employees are quick to turn on you for a dollar in their pocket. Best way to describe the culture is 1000% a “frat bro” culture.

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Arrive Logistics Response
6y
Thank you for taking the time to give us feedback. We take your feedback seriously and are always looking to improve the employee experience. We’ve received previous feedback on our commission structure/communication and have recently launched a dashboard that gives complete visibility into all commissions at any time to address these issues. We have also passed along your feedback on company culture to our leadership team. Thank you again for your feedback.
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Glassdoor has 946 Arrive Logistics reviews submitted anonymously by Arrive Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Arrive Logistics is right for you.