Article reviews

3.4

46% would recommend to a friend

(233 total reviews)
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Aamir Baig

54% approve of CEO

26% positive business outlook

Article has an employee rating of 3.4 out of 5 stars, based on 233 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Article employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

233 reviews
4.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

A high degree of autonomy in my role Accessibility to senior leadership Collective willingness to try new things / not sticking to the status quo Great work-life balance Recent addition of RRSP and incentive program has improved overall compensation Cool office with good facilities Snack cupboard is awesome Employee discount

Cons

3-day-per-week in office mandate Business performance isn't what it used to be (but moving in right direction) Engagement/morale has declined following layoffs and poor performance

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Article Response
1y
Thank you for taking the time to level such a detailed, and sincere review on working at Article. We are glad that you see yourself being a Particle for a long time.
3.0
Sep 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Very steep discount on furniture

Cons

Company culture can be cultish

2.0
Sep 8, 2024
Recommend
CEO approval
Business Outlook

Pros

- stocked kitchen - open-space concept office, roomy and pretty - friendly coworkers (not management) - let me keep the computer when they laid me off

Cons

- took away free lunches on holidays because the office teams didn't like that the warehouse + customer service teams were getting them and they couldn't also have it - very very little opportunity for growth, saw only 2/100 people in my department who "moved up" - after 4 years of employment, received a total of a $1.50 raise. nobody received raises 2 years in a row - forced everyone to go back into the office, despite multiple complaints. multiple people resigned as a result and were never replaced - keeps warehouse team and customer service team on skeleton crews. - once got in trouble because "i didn't use enough emojis" to convey my emotions. there were no emotions to be given in my conversation about my performance review - was almost written up because i logged in 3 minutes late - fake, hyperpositive environment that tries to make you feel like you can be honest, but it's never actually taken well - laid off over 100 employees in the last year but nobody in upper management has been affected whatsoever. management team openly refused to take pay cuts - upper management has poor communication skills, and during all hands meetings will refuse to answer questions despite it being an "open room" for questions

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Article Response
1y
Article went through unprecedented growth during the pandemic, followed by a market correction and slowdown. This led to some hard but necessary decisions that were needed to ensure Article could be an enduring profitable organization. While, we’re thankful you took the time to share your thoughts, it’s important we address some of the inaccurate statements. Since 2021, we have had 40 promotions within the Customer Care team. This does not include the Particles (people of Article), who started as Customer Care agents and have moved into other departments to grow their careers. Regarding raises, employees who received “not meeting expectations” in their performance reviews were not eligible for wage increases - very few got this rating in Customer Care, and the rest received raises. Article has a compensation philosophy to pay for performance, not for tenure. While, your employee experience is not what we strive for in Customer Care at Article, we want to wish you the best of luck in your future endeavours and hopefully, you’ll find a better employment match.
Viewing 31 - 33 of 233 Reviews

Glassdoor has 252 Article reviews submitted anonymously by Article employees. Read employee reviews and ratings on Glassdoor to decide if Article is right for you.