Does Article pay their employees well?

According to anonymously submitted Glassdoor reviews, Article employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Article. This rating has been stable over the past 12 months.

How satisfied are employees working at Article?

46% of Article employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Article 3.8 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Article?

Customer Service Representative (11) , Software Engineer (10) , Customer Care Representative (9) , Logistics Coordinator (9) , Customer Care Associate (8) , Manager (7) , Driver (6) , Senior Software Engineer (6) , Warehouse Associate (6) , Delivery Driver (4) , Warehouse Worker (4) , Customer Care (3) , Customer Care Agent (3) , Operations Supervisor (3) , Project Manager (3)

What are the pros of working at Article according to real employee reviews?

"The people are great and are very helpful" ((in 23 reviews)); "Great benefits and company culture." ((in 19 reviews)); "fun company with good culture" ((in 18 reviews)); "Pay was good in comparison" ((in 16 reviews)); "Competitive salary for remote customer service work." ((in 8 reviews))

What are the cons of working at Article according to real employee reviews?

"Poor management (and i'm not talking about execs)" ((in 15 reviews)); "Senior leadership have cultivated a culture of lack of trust by incorrect accountability and authority amongst Directors and Senior Managers." ((in 11 reviews)); "3rd layoffs in 2 years looks very bad." ((in 9 reviews)); "HR and upper management does not care about the wellbeing of it's employees which becomes very apparent when you require support as an employee." ((in 6 reviews)); "Some managers are difficult to work with" ((in 4 reviews))

What are employees saying about Article layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Article layoffs and their outlook for job security at Article in 2026.

What are the top reviewed Article locations?

Carson , Jersey City , Los Angeles , Jacksonville , Hayward , Denver , Bayonne , New York , Austin , Dallas , Houston , La Porte , San Francisco , Tacoma , Baltimore , Boston , Walpole

Article reviews

3.4

46% would recommend to a friend

(233 total reviews)

Aamir Baig

54% approve of CEO

26% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (233 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Article has an employee rating of 3.4 out of 5 stars, based on 233 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Article employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

233 reviews

4.0

Jun 10, 2025

Customer Care Review

Customer care associate

Recommend

CEO approval

Business Outlook

Pros

Benefits, laid back, compensation was decent, work from home

Cons

Micromanagy, unstable job stability, stressful at times with angry customers

Article Response

1y

Being the face of Article to customers when we don’t get it right is tough and can be stressful, but the impact you and the team have for our customers is real, and we want to say thank you.

4.0

Apr 27, 2025

Great People

Product development lead

Recommend

CEO approval

Business Outlook

Pros

Great people to work with. Good vision of what they want to be in the future.

Cons

Financial difficulties have stalked the company after Covid that led to some painful RIF's but looks like they got their stuff back together now.

Article Response

1y

It’s great to hear from one of our team members based in Ho Chi Minh City! Thank you for taking the time to share your feedback. Adjusting to the realities of a post-pandemic market has presented challenges and valuable lessons. We remain focused on the fundamentals that will allow Article to continue as an enduring, profitable organization. We also appreciate your recognition of our amazing people and your enthusiasm for the future of Article. Your support truly means a lot to us!

4.0

Apr 4, 2025

Warehouse that wants to be retail

Warehouse associate

Recommend

CEO approval

Business Outlook

Pros

Decent starting pay w/ increases every year

Cons

Middle management aren’t the best. Real clicky

Viewing 13 - 15 of 233 Reviews

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Customer Care Review

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