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Arup

Engaged Employer

Arup Client Service Analyst reviews

4.6

100% would recommend to a friend

(4 total reviews)

Jerome Frost

100% approve of CEO

100% positive business outlook

Ratings by category

4.9

Work/Life balance

4.1

Culture & values

4.1

Compensation and benefits

4.0

Senior management

3.9

Career opportunities

3.1

Diversity & inclusion

Ratings by demographic groups

Reviews by job title

4 reviews
3.0
Nov 1, 2025

Decent

Client services analyst
Recommend
CEO approval
Business Outlook

Pros

Good People and Modern Technology

Cons

Not the most competitive salary, bonus almost non existent and big cut in IT department from leadership

5.0
Aug 18, 2025

This is the first company where I’ve stayed for more than one year

Client service analyst
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours. Trust-based environment with no micromanagement. Access to the latest technology and software for staff. Strategic office location, conveniently near hotels and malls.

Cons

I believe I’ve reached a plateau in my current role, and growth opportunities are limited. The culture still retains some Asian influences, where decision-making is largely centralized at the local office

Viewing 1 - 3 of 4 Reviews
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