Is Assurant a good company to work for?

Assurant has an overall rating of 3.5 out of 5, based on over 3,716 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Assurant to a friend and 58% have a positive outlook for the business. The best reviews about Assurant have been left by employees working as District Manager , Service Technician and Account Executive .

Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (199) , Claims Adjuster (66) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , Software Engineer (25) , SSR Business Processing Specialist (24) , Project Manager (23) , Repair Technician (23)

What are the pros of working at Assurant according to real employee reviews?

"Good benefits and lots of development" ((in 358 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 185 reviews)); "Friday and good pay." ((in 170 reviews)); "Work From Home is great" ((in 145 reviews)); "A good work/life balance is respected." ((in 88 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 183 reviews)); "No training, lack of resources to perform job, unprofessional" ((in 62 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 51 reviews)); "Human Resources has very few individuals who are capable of helping employees when it comes to combatting poor leadership" ((in 45 reviews)); "Low salaries" ((in 44 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What are the top reviewed Assurant locations?

Atlanta , Miami , Duluth , Springfield , Milwaukee , Florence , York , Chicago , Albany , Plymouth , New York , Austin , Lewisville , Addison , Dallas , Tampa , Scottsdale , Woodbury , Santa Ana , Kansas City , Saint Petersburg , Indianapolis , Bothell , Houston , Rapid City , La Vergne , Las Vegas , Cutler Bay , Phoenix , Irving

Assurant reviews

3.5

62% would recommend to a friend

(3,077 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

3K reviews

2.0

May 11, 2021

Company run like its the 90s

Preneed customer service

Recommend

CEO approval

Business Outlook

Pros

Friendly environment Work from Home Just sold to another company who may actually invest in better processes Scheduling is consistent

Cons

Programs that you need to do your job are ancient (From the 90s) Extremely understaffed Health Benefits are absolutely horrible Extremely slow moving (No opportunities for advancement, or even doing different things) Run on a bare bones budget, they don't invest in their own business

Assurant Response

5y

Thank you for giving your feedback on your time at Assurant. We value the feedback we get from our teammates on how we may improve and grow as a company.

2.0

May 7, 2021

Stressful

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

9-5 Mon-Fri Work from home Overtime availability

Cons

Work load Stressful No appreciation Staffing issues Expectations unrealistic

Assurant Response

5y

We appreciate your feedback and thank you for your comments. We encourage you to speak with your manager directly or your People Experience Partner with your concerns.

1.0

May 6, 2021

Stay away

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Steady paycheck. Co-workers are very nice.

Cons

Where to begin? They do not value their people. Loads of vacation time and can’t get it scheduled because you can’t get the days off with the “shared” allotted time for an entire team. All corporations are about revenue, but upper management is shady and lie continuously about everything. They offshore more work to India on a daily basis at the cost of positions here in the U.S. They rape you on the insurance, with a high deductible and high cost.

Assurant Response

5y

Thank you for your review and your years of service. Our values of Common Sense, Common Decency, Uncommon thinking, and Uncommon results guide us in our commitment to our employees. We pride ourselves on making Assurant a great place to work! We encourage you to reach out to your People Experience Partner with your concerns.

Viewing 409 - 411 of 3,077 Reviews

Jobs at Assurant

Automotive Account Specialist

Bilingual Customer Care Representative

Talent Acquisition Partner

Lead Financial Analyst

Financial Services Claims Adjuster- West Coast

Assurant

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Company run like its the 90s

Stressful

Stay away

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