Assurant reviews

3.5

62% would recommend to a friend

(3,068 total reviews)

Keith Demmings

75% approve of CEO

58% positive business outlook

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,068 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

3K reviews
4.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Training is very through, and managers are very paitent and responsive if your needing time to adjust during your time there. You're alloted time off but not informed you need to be employed there for 90 days in order to use your accumlated PTO. make sure to plan accordingly.

Cons

Make it known the that QA scores are very important, You're scored at the end of training on everthing you learned. 80% is passing score, anything less and you fail, and terminated from the job posistion. Bathroom Breaks throughout the day is 8 mintues cap, anymore then that you'll need a doctors note.

5.0
Jan 16, 2026

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great pay, management, and benefits!

Cons

No cons for this company so far!

1.0
Jan 14, 2026

Not recommended.

Recommend
CEO approval
Business Outlook

Pros

These are long-term Work from Home positions

Cons

Equipment provided and software used is prone to having problems. IT is really bad. HR is overly friendly with management. Training is not geared towards learning. Most are dependent on team chats to get surface answers. People that would train are on the phones too so there’s no chance to fix it. Managers rarely respond. Morale is low. There’s a culture of cliques and misrepresentation. It’s stressful because it seems like nothing is designed to work together. It burns you out so much that you just spend your time off recovering.

avatar
Assurant Response
1mo
Thank you for your feedback. We're happy to hear that you're enjoying our flexible work arrangements. We have made sure to share your comments internally. We also encourage you to bring your concerns to your manager or People Org representative.
Viewing 46 - 48 of 3,068 Reviews

Glassdoor has 3,701 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.