Is Assurant a good company to work for?

Assurant has an overall rating of 3.5 out of 5, based on over 3,720 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Assurant to a friend and 57% have a positive outlook for the business. The best reviews about Assurant have been left by employees working as District Manager , Service Technician and Account Executive .

Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (199) , Claims Adjuster (66) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , Software Engineer (25) , SSR Business Processing Specialist (24) , Project Manager (23) , Repair Technician (23)

What are the pros of working at Assurant according to real employee reviews?

"Good Benefits but not much else at this company." ((in 348 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 188 reviews)); "A good work/life balance is respected." ((in 90 reviews)); "Great culture and values." ((in 84 reviews)); "Coworkers were great and made it a fun place." ((in 44 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 184 reviews)); "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" ((in 169 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 59 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 51 reviews)); "Human Resources has very few individuals who are capable of helping employees when it comes to combatting poor leadership" ((in 45 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What are the top reviewed Assurant locations?

Atlanta , Miami , Duluth , Springfield , Milwaukee , Florence , York , Chicago , Albany , Plymouth , New York , Austin , Lewisville , Addison , Dallas , Tampa , Scottsdale , Woodbury , Santa Ana , Kansas City , Saint Petersburg , Indianapolis , Bothell , Houston , Rapid City , La Vergne , Las Vegas , Cutler Bay , Phoenix , Irving

Assurant reviews

3.5

62% would recommend to a friend

(3,079 total reviews)

Keith Demmings

76% approve of CEO

57% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,079 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Jul 15, 2023

Just an honest opinion

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Having a job, health insurance

Cons

Pay, unfair and horrible manager that was recently promoted at that time

Assurant Response

3y

Thank you for your review. We have shared your comments internally to help us continue to improve upon our employee experience.

4.0

Jul 13, 2023

Assurant

Associate software engineer

Recommend

CEO approval

Business Outlook

Pros

Good work/life balance and a decent place to get started straight out of college

Cons

Pay is very low relative to competitors

Assurant Response

3y

Thank you for your review and for being part of the team! We're glad you are finding a good work/life balance here! We have passed along your comments internally, but we also encourage you to take any concerns to your manager or People Partner.

5.0

Jul 12, 2023

still loving my job after 7 years

Senior loss drafts specialist

Recommend

CEO approval

Business Outlook

Pros

great hours and pay, benefits are pretty good and there is growth opportunities throughout the organization, you can really go places within the company. training is provided for all skill levels you are never left to figure it out on your own, every facet has a support system in place. and you can work from home!

Cons

sometimes the training can be a little slow, but if you are patient everything you need to succeed is provided.

Assurant Response

3y

Thank you for your review and for being part of the Assurant team for many years! We're so glad you're enjoying our flexible schedules and work environments, competitive compensation, and growth and development opportunities! We've made sure to share your comments internally, but we also encourage you to bring any concerns to your manager or People Partner.

Viewing 589 - 591 of 3,079 Reviews

Jobs at Assurant

Customer Care Representative

Billing and Collections Specialist

Financial Services Claims Adjuster- West Coast

Repair Operations Supervisor

Assurant

Assurant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Just an honest opinion

Assurant

still loving my job after 7 years

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