Assurant reviews

Even if you work hard and your performance is excellent it's still difficult to advance to higher position. There's too much micromanagement. The culture of the company has declined drastically. There is gossip, employee retaliation (I've experienced retaliation), the human resources department does not provide solutions to employee valid complaints in violation of ethics. There is favoritism. The company does not want to increase pay for employees taking multiple client calls which increases the work load. The hard workers have to pick up the slack of lazy ones. Team leads are baby sitters. Each department is on their own page which makes for numerous mistakes which should not be happening.

This is a call center!! So most of you day will be spent with people calling in either upset or yelling. So if you can not handle angry people this is definetly not the job for you. Also you will be force to work holidays and weekends. Maybe not both weekend days but definitely one. They only close on Thanksgiving and Christmas so all other holidays you will have to work if you are scheduled and don't get you time off request in advance. But with the almost three weeks of paid time off you get that more than makes up for having to work on some holidays.