Is Assurant a good company to work for?

Assurant has an overall rating of 3.5 out of 5, based on over 3,718 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Assurant to a friend and 58% have a positive outlook for the business. The best reviews about Assurant have been left by employees working as District Manager , Service Technician and Account Executive .

Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (199) , Claims Adjuster (66) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , Software Engineer (25) , SSR Business Processing Specialist (24) , Project Manager (23) , Repair Technician (23)

What are the pros of working at Assurant according to real employee reviews?

"Great benefits and progressive when it comes to ways to support their employees outside of the actual work." ((in 349 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 186 reviews)); "Friday and good pay." ((in 165 reviews)); "Work From Home is great" ((in 150 reviews)); "A good work/life balance is respected." ((in 90 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 183 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 55 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 51 reviews)); "Human Resources has very few individuals who are capable of helping employees when it comes to combatting poor leadership" ((in 47 reviews)); "Low salaries" ((in 41 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What are the top reviewed Assurant locations?

Atlanta , Miami , Duluth , Springfield , Milwaukee , Florence , York , Chicago , Albany , Plymouth , New York , Austin , Lewisville , Addison , Dallas , Tampa , Scottsdale , Woodbury , Santa Ana , Kansas City , Saint Petersburg , Indianapolis , Bothell , Houston , Rapid City , La Vergne , Las Vegas , Cutler Bay , Phoenix , Irving

Assurant reviews

3.5

62% would recommend to a friend

(3,078 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Oct 20, 2008

A company that will allow you to grow if you want to grow

Solutions analyst

Recommend

CEO approval

Business Outlook

Pros

If you apply yourself you will have endless opportunities to advance within Assurant Health. They are very generous about helping you pay for school. You start out with paid insurance and two weeks paid vacation. All in all I have always felt happy about Assurant Health as a company.

Cons

Really there isn't anything. If you put in the work you will succeed. Departmental management could learn how to offer newer challenges to their employee's that ask for it.

4.0

Oct 3, 2008

Assurant - Growth and Personal Advancement

Business systems analyst

Recommend

CEO approval

Business Outlook

Pros

Assurant promotes personal and career growth. Great tuition reimbursement benefits, great paid time off, great health plans and 401(k) matching. Management is always willing to listen and provide direction to employees. The company as a whole is stable and growing, even after recent economic troubles. Corporate culture is good, most senior management has an open-door policy and there are numerous employee activities available.

Cons

Downsides to working at Assurant would include the size of the company. As with most large organizations, employees can sometimes become lost in bureaucracy and paperwork, but for most companies its size, Assurant does a very good job of trying to promote development in all employees for promotion and advancement. Reorganizations are quite common, but rarely does that result in job cuts.

5.0

Sep 21, 2008

Excellent employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent leadership, lots of very smart people to learn from. You'll have a very hard time finding a group more knowledgeable of and experienced with individual health insurance. Cutting edge technology compared to competitors. Compensation was good (coming from someone who regularly got above average annual reviews).

Cons

The location was not desirable for me. Also, they have an appropriate focus on performance. So if the company hits a slow patch and you're not performing as expected or better ... there's a fair chance you'll be shown to the door. This isn't really a downside to me, but if you're expecting a place where you can be a slug and just do the minimum possible this place probably isn't for you.

Viewing 2713 - 2715 of 3,078 Reviews

Jobs at Assurant

Customer Care Representative

Bilingual Customer Care Representative

Automotive Account Specialist

Lead Financial Analyst

Financial Services Claims Adjuster- West Coast

Assurant

Assurant reviews

Ratings by category

Ratings by demographic groups

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A company that will allow you to grow if you want to grow

Assurant - Growth and Personal Advancement

Excellent employer

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