Assurant reviews

3.5

62% would recommend to a friend

(3,070 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

3K reviews
5.0
Jan 26, 2015

Overall good.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clean break rooms, overall good learning experience.

Cons

Not enough room to move up.

1.0
Jan 26, 2015
Recommend
CEO approval
Business Outlook

Pros

They pay for licensing, they have extensive training (in some departments) and they have a general work/life balance. Posting out for other internal opportunities is encouraged.

Cons

Micro Management. Director Level manages "at arms length" and NEVER tries to get to know the clunky job functions and what it takes to actually implement initiatives. Other people can make mistake after mistake after mistake and the ones that pay the price are the people that have to clean up THEIR MESS. If in sales, the sales compensation document you sign isn't worth the paper it's written on. Assurant is obsessed with the "carrot and stick" method of sales management. The goals, while barely achievable, if achieved will be changed at the last minute and you WILL NOT be paid, because the terms of the agreement are changed at the last minute. There they go, pulling up the stick so you can't actually have the carrot. Silly wabbit.

1.0
Jan 25, 2015
Recommend
CEO approval
Business Outlook

Pros

I was getting a paycheck.... I will also say those with a degree and who possess the skills to move up and demonstrate that daily will get recognized, and likely rewarded with a "promotion". But be careful what you wish for at AFAS. Promotions at this place come with challenges you couldn't have imagined (Ethical issues) and with little to no pay increase. -Sometimes employees make more than managers. I'm not talking about the idea that a salaried manager inevitably makes less because they work more hours, I'm literally saying, some of the employees' pay rates will be more than the managers because of some poor decisions made by executives in the past.

Cons

This company sure has been through a lot. I survived 5 interesting years in hell here, but finally had to tap-out. The company was poorly run prior to the acquisition. -There's not time here for the giant list of cons I could make for those years, but let me just say, they conducted 3 layoffs in less than one year's time from December 2011 to October of 2012. So that should tell you some things. Oh, and that first one was poorly planned. Nothing says "we care about you" more than letting 160+ folks go two weeks before Christmas, with no prior warning to the masses that there was even anything wrong with the company financially. Since the Assurant acquisition in October of 2013, I've seen the parent company and old FAS working together to try to make positive change. I could also see the natural struggles that come with that too. Currently, the struggles are overriding the progress. There are too many of the old executives and upper management still holding their positions. The management team needs to rolled, and Assurant needs to lay down the hammer. There is so much dysfunction at all levels and across all departments, I don't know how the company is still operating. It makes me dizzy when I think about it, really. To wrap this up I'll throw about a few descriptive terms to summarize the experience shared by many there: Dysfunctional, Executives are out for themselves and not a cohesive team, all kinds of things are hidden from the newly appointed Managing Director, pay is low across all positions whether entry level or managerial, general staff is under educated at time of hire, and under trained/under prepared for the difficult and important job they are given, poor relations with vendor network, IT problems.

Viewing 2716 - 2718 of 3,070 Reviews

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