Is Assurant a good company to work for?

Assurant has an overall rating of 3.5 out of 5, based on over 3,706 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Assurant to a friend and 58% have a positive outlook for the business. The best reviews about Assurant have been left by employees working as District Manager , Service Technician and Account Executive .

Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (199) , Claims Adjuster (65) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , Software Engineer (25) , SSR Business Processing Specialist (24) , Project Manager (23) , Repair Technician (23)

What are the pros of working at Assurant according to real employee reviews?

"Good Benefits but not much else at this company." ((in 340 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 182 reviews)); "Work From Home is great" ((in 144 reviews)); "A good work/life balance is respected." ((in 83 reviews)); "Great culture and values." ((in 81 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 187 reviews)); "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" ((in 165 reviews)); "The Managers have become complacent on doing as little as they can to keep their jobs." ((in 78 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 52 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 51 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What are the top reviewed Assurant locations?

Atlanta , Miami , Duluth , Springfield , Milwaukee , Florence , York , Chicago , Albany , Plymouth , New York , Austin , Lewisville , Addison , Dallas , Tampa , Scottsdale , Woodbury , Santa Ana , Kansas City , Saint Petersburg , Indianapolis , Bothell , Houston , Rapid City , La Vergne , Las Vegas , Cutler Bay , Phoenix , Irving

Assurant reviews

3.5

62% would recommend to a friend

(3,069 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,069 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

3K reviews

1.0

Feb 6, 2014

A hideously faulty, disorganized system with contempt for progressive ideas.

Research specialist

Recommend

CEO approval

Business Outlook

Pros

Healthcare is okay. Has a self-contained cafeteria and grille, which presents edible food. Generally flexible if you need time off.

Cons

The pay for the services is ridiculously low. Attempted to get me to violate a written cease and desist to meet a clients deadline (final straw - why I quit) HR ONLY intervenes to fire someone. On that note, they'll fire anyone, for any reason. Vendettas are common. Management is disorganized. Computer systems might are as much 50 years out of date as they are 10. Nothing ever improves and suggestions aren't followed up to the chain of command unless you do it yourself. The team environment doesn't exist. People only look out for themselves. The meetings are nonsensical. There were several "team meetings" I attended only to learn nothing about my new client and everything about the day my manager had playing hooky.

4.0

Feb 6, 2014

Good Company, pity its closing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible working conditions, friendly staff. Good benefits like pension, gym membership and healthcare (subsidized) I worked there for over 10 years and was very satisfied in general. I worked mostly with colleagues based in the US.

Cons

Progression is limited. Senior management can be set in their ways and not open to change. Like a lot of companies there is nepotism. Redundancy process was not at all satisfactory as we were strung along with idea that our jobs could be saved when there was blatantly no plans to save anyone's job.

3.0

Jan 31, 2014

Highly matrixed organization due to acquisitive nature.

Director

Recommend

CEO approval

Business Outlook

Pros

Friendly associates within all four segments

Cons

Matrix organizational structure contributes to slow or no decision making

Viewing 2854 - 2856 of 3,069 Reviews

Jobs at Assurant

Associate Quality Assurance Coordinator

Customer Care Representative

Shared Services Operations Specialist

Executive Resolution Specialist - Home Solutions

Material Processor Lead (Day/Night/Weekend Shift)

Assurant

Assurant reviews

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Reviews by job title

A hideously faulty, disorganized system with contempt for progressive ideas.

Good Company, pity its closing

Highly matrixed organization due to acquisitive nature.

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