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      Assurant

      Engaged Employer

      Assurant reviews

      3.5

      62% would recommend to a friend

      (3,069 total reviews)

      Keith Demmings

      77% approve of CEO

      58% positive business outlook

      Ratings by demographic groups

      Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      3K reviews
      3.0
      Oct 31, 2013

      pleasant experience

      Customer service specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      great benefits, great coworkers, great work hours, the environment is of family culture & team unity depending on the team you are employed with.

      Cons

      salary is not enough for the amount of work that is requested, lunch break is only 30 minutes, management is not needed & they tend to micro manage along with the team lead difficult to make lateral move to a different position. Everything you do is measured. The softwarewe use never works and we have to constantly find other ways to get the job completed.

      2.0
      Oct 31, 2013

      Limited room for advancement

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a good sense of teamwork among employees, even between different departments. The job itself not very difficult and there are no weekends. The 401k match and ESPP benefits are reasonable. PTO is as follows, 14 days plus 2 floating holidays at the start. 5 additional unpaid time off days available. PTO then jumps to 17 days at 3 years and 19 days at 5 years. Medical benefits are your standard high deductible HSA plans.

      Cons

      Inconsistent directive from supervisors and the management immediately above them. There are no established policies and procedures for claim handling. Everything is done on "a case by case basis". This is a euphemism for the claim will be handled according to whichever way the wind is blowing that day. There is very limited opportunity for advancement. The St Pete office is very small and only a very small number are able to move on to different positions. Job opportunities are not posted so employees can competitively apply for them. Instead someone is simply hooked up with a new position or advancement based on personal relationships instead of merit based. The amount of new business taken on is significant but staff size has not grown to match. The claims department has not grown in size in 3 years. Management has sold part of the business and taken on other new business that is more profitable. This gives the obvious appearance that management is trying to keep the department at the same staff size. Due to this there is basically nowhere to go. There is no established training protocol for new employees. Adjusters are hired one at a time and the training that they receive varies wildly. Throughout the year you are not shown any of you merit based results like quality or productivity. Instead management will go over them with you during your year end review. During mid year self review this data is not provided to employees, instead you have to request it.

      Viewing 2875 - 2877 of 3,069 Reviews
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      ReviewsAssurant reviews

      Glassdoor has 3,706 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.