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      Assurant

      Engaged Employer

      Assurant reviews

      3.5

      62% would recommend to a friend

      (3,070 total reviews)

      Keith Demmings

      77% approve of CEO

      58% positive business outlook

      Ratings by demographic groups

      Assurant has an employee rating of 3.5 out of 5 stars, based on 3,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      3K reviews
      2.0
      Aug 21, 2024

      Understaffed. Poor management choices.

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits can be nice. Work from home. Some management is good to work with. Practically almost impossible to get fired. Have caught co workers cursing at callers and still have retained their job with nothing more than a slap on the wrist.

      Cons

      Higher ups believe ANY claims adjuster can handle ANY claim. So automotive adjuster can understand and handle an RV claim or Auto can handle a motorcycle claim or any mix therein. Management will promote people that obviously have no business being promoted and the people that should have been promoted often times are passed over for ridiculous reasons. Burn out quicky due to workload and mediocre pay. Not much oportunity to move up. Low cost of living increase. No matter if you do good or bad its the same increase for EVERYONE. Depending on company annual goals they may be generous with a 5% raise or only allow 3% raise. Even though the inflation rate is double or more for that year. People that do an obviously poor job are not dealt with properly.

      avatar
      Assurant Response
      1y
      Thank you for your feedback and for being part of our team. We have shared your review across our internal teams, but we encourage you to bring any concerns to your manager or People Partner.
      3.0
      Aug 21, 2024

      More cons than pros

      Bilingual customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Manager knows the job is difficult and stressful and will help you

      Cons

      Stressful in some line of business, goals are impossible to get

      avatar
      Assurant Response
      1y
      Thank you for your review and for being on the Assurant team! Though we have shared your feedback internally, we also encourage you to bring any concerns to your manager or People Partner.
      3.0
      Aug 20, 2024

      Claims adjuster

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work itself isn't difficult.

      Cons

      During catastrophic events, it can feel like the team is understaffed. They may offer overtime, and even though it might not be required, you'll likely feel it's necessary to keep up with your regular workload.

      avatar
      Assurant Response
      1y
      Thank you for your review and for being on the Assurant team! Though we have shared your feedback internally, we also encourage you to bring any concerns to your manager or People Partner.
      Viewing 292 - 294 of 3,070 Reviews
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      ReviewsAssurant reviews

      Glassdoor has 3,707 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.