Skip to contentSkip to footer
employer cover photo
employer logo
employer logo

Asurion

Engaged Employer

Asurion Customer Sales & Service Representative reviews

1.7

1% would recommend to a friend

(6 total reviews)
avatar

Guru Gowrappan

Not enough data to show CEO approval

Ratings by category

3.9

Work/Life balance

3.7

Diversity & inclusion

3.4

Compensation and benefits

1.9

Career opportunities

1.3

Culture & values

1.3

Senior management

Ratings by demographic groups

Reviews by job title

6 reviews
1.0
Apr 13, 2024

The downfall of a great company

Customer service and sales representative
Recommend
CEO approval
Business Outlook

Pros

A lot of voluntary time off and they have the same as any company PTO, 401k, etc..

Cons

Paid per call (not hourly anymore). So no overtime pay. Sales. You need to make a sale every day no matter what. Management is a joke. They never reward you for your hard work. Instead, if your metrics and sales are not up, you get called in.

avatar
Asurion Response
2y
Thank you for your review. We appreciate your feedback and will be sure to share your concerns with our team.
2.0
Jan 3, 2024

Has it's pluses but a lot of negatives

Customer service and sales representative
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty good all based on metrics. $20 an hour and up

Cons

The stress of their very high sales metric. The disloyalty of the company to employees. They told 5 high performing coaches on a Sunday that they no longer had a job as of Monday. Many had been there 10+ years. The company was going in a different direction. They will tell you to lie to customers about how you have the plan you are trying to sell so you can tell them how great it is.

avatar
Asurion Response
2y
Thank you for leaving a review. We appreciate your feedback as we are always looking to learn and grow at Asurion.
3.0
Feb 15, 2023

Ok

Customer service and sales representative
Recommend
CEO approval
Business Outlook

Pros

Great benefits, VTO, Coachings and training

Cons

Sales goals was pretty stressful

Viewing 1 - 3 of 6 Reviews
Related searches: Asurion Customer Service/Sales Representative jobs | Asurion Customer Service/Sales Representative salaries | Asurion benefits | Asurion interviews
Asurion reviewsAsurion Customer Service/Sales Representative reviews

Glassdoor has 6,452 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.