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      Asurion

      Engaged Employer

      Asurion reviews

      3.3

      51% would recommend to a friend

      (6,218 total reviews)
      avatar

      Guru Gowrappan

      45% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Asurion has an employee rating of 3.3 out of 5 stars, based on 6,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      6K reviews
      1.0
      Aug 2, 2012

      Working at home with this company has it perks and set backs

      Work at home customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is always on time They offer PTO consistently based on how many hours you work

      Cons

      Things change hourly and not daily wih this company. It is extremely hard to keep up with the constant changing policies. I get very frustrated with management because my supervisor has to always "check" with somebody else before she can give me a definite answer on anything. I feel that supervisors are puppets and not real supervisors. The calls are back to back and the shifts are 8-10 hours long. There are lots and lots of rules like if this then that type of thing. If you like taking back to back to back calls and you have to get permisson to go to the bathroom in order to log out then this company is for you.

      4.0
      Jul 27, 2012

      Great vision, Good Management teams. Gerald Risk a stellar individual

      Regional account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong Vision, good opportunity to work through different career tracks. Privately held company w/fairly flat management structure.

      Cons

      As with most large companies, not as nimble to react with the market changes. Typical sales organization that has the propensity to focus on the "more, more" instead of celebrating the wins. Town hall meetings always have a "but...." which negates the positive.

      Viewing 6172 - 6174 of 6,218 Reviews
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      ReviewsAsurion reviews

      Glassdoor has 6,447 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.