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      Asurion

      Engaged Employer

      Asurion reviews

      3.3

      51% would recommend to a friend

      (6,220 total reviews)
      avatar

      Guru Gowrappan

      42% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      Asurion has an employee rating of 3.3 out of 5 stars, based on 6,220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      6K reviews
      5.0
      Mar 4, 2018

      Tech Expert

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company and great people!

      Cons

      Nothing. Keep on the good and hard work.

      3.0
      Jan 10, 2018

      Psychologically tough

      Tech support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Salary above minimum -Often have Overtime available -Casual dress code -Decent benefits & bus pass reimbursed

      Cons

      -Tech support agents don't have access to any remote assistance tools. -System is broken and full of bugs and they don't always get resolved like memory leak because "it works if you close the process and re-open it" which can take time and having to put the customer on hold, not allowed to blame system for anything. -Hard to get a resolution or answer from product specialists on a certain program. -Often wait a long time to be told to ask someone else, and so does the next and so on and so forth. -As previous reviews mentioned, it is hard to get a promotion unless your work becomes also your life -High stress environment

      2.0
      Dec 12, 2017

      Call Center

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company was a designed a good place for all call center staffs, very innovative in the beginning 1 years ago. The overseas team was really supportive and helpful during the time when the call center established.

      Cons

      The core management team is a big problem here, no allow different options and would kick you out form more exposure if they found you were not part of them.

      Viewing 6175 - 6177 of 6,220 Reviews
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      ReviewsAsurion reviews

      Glassdoor has 6,449 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.