Asurion reviews

3.3

51% would recommend to a friend

(6,218 total reviews)
avatar

Guru Gowrappan

45% approve of CEO

41% positive business outlook

Asurion has an employee rating of 3.3 out of 5 stars, based on 6,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Asurion employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Nov 17, 2010
Recommend
CEO approval
Business Outlook

Pros

Asurion is a very stable company that is an industry leader, while growing and diversifying into new market segments to ensure future success.

Cons

A high percentage of overall compensation at Asurion including bonuses and stock options seem to be heavily distributed to only the highest levels of management.

4.0
Nov 7, 2010

Good Company Overall

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits package, including 401(k), vision, and dental plans. Good monthly incentive bonuses. Good Rewards and Recognition program. Management, for the most part, is very accessible.

Cons

Not much flexibility with scheduling. Difficult to get two consecutive days off. Lots of disgruntled customers. Too many unnecessary script changes with much to much "cheesy" dialogue in the scripts. Most popular equipment is always on backorder.

3.0
Aug 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Compensation: good pay, however incentives are becoming harder to get. Vacation time: accrues at a faster pace then other places I have worked. Atmosphere: same level co workers are great to work with.

Cons

Management: company has become too bottomline focused. Employees are currently treated like robots. Expected to perform at top rate to obtain slightly unattainable stats. Vacation and sick time: while it accrues fast you won't be able to use it. You have to sign up for time off about 4 months in advance. If you're sick you're paid for time off but you'll also get an occurrence which counts against your reviews.

Viewing 6205 - 6207 of 6,218 Reviews

Glassdoor has 6,447 Asurion reviews submitted anonymously by Asurion employees. Read employee reviews and ratings on Glassdoor to decide if Asurion is right for you.