At Home reviews

2.8

32% would recommend to a friend

(1,257 total reviews)
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Brad Weston

28% approve of CEO

23% positive business outlook

At Home has an employee rating of 2.8 out of 5 stars, based on 1,257 company reviews on Glassdoor which indicates that most employees have an average working experience there. The At Home employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Feb 22, 2018

lack of interest in customer service

Recommend
CEO approval
Business Outlook

Pros

- decent discount - fine co-workers - lovely customers - sometimes the merchandise is enjoyable to sell

Cons

- store bills itself as a self-service warehouse, which means that customers are expected to find the merchandise for themselves. Often they find this frustrating. Then they seek more customer support than the store has the resources to provide. - not only does the store pay as little as possible (minimum wage) but it operates with as few employees at a time as possible (so employees can't expect a regular schedule) - it's really hard to provide great customer service in this environment

2.0
Feb 16, 2018

Company Self Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employee discount. 25%

Cons

Work load is bigger than what hours are given and not enough coverage to get projects done! Customer are always upset because they can't find anyone to help them.

5.0
Feb 2, 2018

Great company.

Recommend
CEO approval
Business Outlook

Pros

Development programs , potential to grow, great benefits , leadership cares about associates and never make you feel as you beneath them, potential for EVERY employee to earn a bonus

Cons

Labor model does not meet needs of customers , allocation is not a real thing with this company so you go from having to much of one department to not enough a few months later

Viewing 1045 - 1047 of 1,257 Reviews

Glassdoor has 1,304 At Home reviews submitted anonymously by At Home employees. Read employee reviews and ratings on Glassdoor to decide if At Home is right for you.