Does Atento pay their employees well?

According to anonymously submitted Glassdoor reviews, Atento employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Atento. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Atento?

56% of Atento employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Atento 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Atento?

Operador De Telemarketing (1442) , Atendente De Call Center (663) , Teleoperador (362) , Operador De SAC I (291) , Supervisor (252) , Analista (225) , Operador De Telemarketing Receptivo (201) , Atendente (187) , Operador (155) , Asesor Telefónico (115) , Agente De Atendimento (108) , Customer Service Representative (107) , Especialista Em Atendimento Ao Cliente (96) , Telemarketing (96) , Analista de atendimento (93)

What are the pros of working at Atento according to real employee reviews?

"good pay and i like it" ((in 29 reviews)); "The people are great and make work enjoyable." ((in 17 reviews)); "Buen clima laboral, horario flexible" ((in 14 reviews)); "Good Work Environment to work in." ((in 12 reviews)); "Some good coworkers." ((in 9 reviews))

What are the cons of working at Atento according to real employee reviews?

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 42 reviews)); "Poor Management Assistance when needed on live calls" ((in 33 reviews)); "Low salary compared to others companies" ((in 20 reviews)); "No benefits whatsoever" ((in 9 reviews)); "Stress, depressão, baixos salários e falta de reconhecimento" ((in 7 reviews))

What are the top reviewed Atento locations?

San Antonio , Caguas , Miramar , Pharr , Atlanta , New York , Miami , Dallas , Los Angeles , Houston , Lindon , Nashville , Cleveland , Columbus , Orlando , Birmingham , Florence , Boise , Peru , Illiopolis , Grand Rapids , El Reno , Oklahoma City , Hopkinsville , Washington , Charlotte , Fayetteville , Austin , Harlingen , Irving

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Atento

Atento reviews

3.3

56% would recommend to a friend

(472 total reviews)

Dimitrius Oliveira

50% approve of CEO

41% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.8

Work/Life balance

2.8

Senior management

2.8

Compensation and benefits

Atento has an employee rating of 3.3 out of 5 stars, based on 472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

472 reviews

1.0

Mar 15, 2025

NA

Suject matter expert

Recommend

CEO approval

Business Outlook

Pros

Good company to start to step into the corporate world

Cons

limited career opportunities or career development

5.0

Mar 11, 2025

great place towrok

Backoffice

Recommend

CEO approval

Business Outlook

Pros

very nice place to work in

Cons

none really company is simple and stable

1.0

Mar 10, 2025

Terrible

Account executive

Recommend

CEO approval

Business Outlook

Pros

Really nice coworkers. Great people to work with. But that is it.

Cons

Awful leadership, no direction, leaders change every 6 months( I had 3 bosses in a year and a half.) I wouldn't recommend working here.

Viewing 31 - 33 of 472 Reviews

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Jobs at Atento

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Technical Product Specialist - Portuguese

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Representante de Servicio al Cliente y Ventas

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Atento

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Reviews by job title

NA

great place towrok

Terrible

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