Does Atento pay their employees well?

According to anonymously submitted Glassdoor reviews, Atento employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Atento. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Atento?

56% of Atento employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Atento 2.8 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Atento?

Operador De Telemarketing (1442) , Atendente De Call Center (663) , Teleoperador (362) , Operador De SAC I (291) , Supervisor (252) , Analista (225) , Operador De Telemarketing Receptivo (201) , Atendente (187) , Operador (155) , Asesor Telefónico (115) , Agente De Atendimento (108) , Customer Service Representative (107) , Especialista Em Atendimento Ao Cliente (96) , Telemarketing (96) , Analista de atendimento (93)

What are the pros of working at Atento according to real employee reviews?

"good pay and i like it" ((in 29 reviews)); "The people are great and make work enjoyable." ((in 17 reviews)); "Buen clima laboral, horario flexible" ((in 14 reviews)); "Good Work Environment to work in." ((in 12 reviews)); "Some good coworkers." ((in 9 reviews))

What are the cons of working at Atento according to real employee reviews?

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 42 reviews)); "Poor Management Assistance when needed on live calls" ((in 33 reviews)); "Low salary compared to others companies" ((in 20 reviews)); "No benefits whatsoever" ((in 9 reviews)); "Stress, depressão, baixos salários e falta de reconhecimento" ((in 7 reviews))

What are the top reviewed Atento locations?

San Antonio , Caguas , Miramar , Pharr , Atlanta , New York , Miami , Dallas , Los Angeles , Houston , Lindon , Nashville , Cleveland , Columbus , Orlando , Birmingham , Florence , Boise , Peru , Illiopolis , Grand Rapids , El Reno , Oklahoma City , Hopkinsville , Washington , Charlotte , Fayetteville , Austin , Harlingen , Irving

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Atento

Atento reviews

3.3

56% would recommend to a friend

(472 total reviews)

Dimitrius Oliveira

50% approve of CEO

41% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.8

Work/Life balance

2.8

Senior management

2.8

Compensation and benefits

Atento has an employee rating of 3.3 out of 5 stars, based on 472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

472 reviews

2.0

Mar 6, 2022

Little Pay

Retail - expert

Recommend

CEO approval

Business Outlook

Pros

Free coffee and water. Hour lunch breaks

Cons

They pay you little to work for other major companies like Apple, American Express etc. hours aren't to bad. No shift buds so you are stuck with whatever schedule you have.

2.0

Sep 15, 2021

Very disorganized at times, constant issues with payroll

Agent

Recommend

CEO approval

Business Outlook

Pros

Telecommute option, supervisors are great

Cons

HR Dept is really non existent, constant issues with payroll and not getting paid in a timely manner

1.0

Sep 15, 2021

Supervisors are horrible

Customer support

Recommend

CEO approval

Business Outlook

Pros

horrible, none, hard, stressful, toxic

Cons

supervisors dont care about you, toxic place

Viewing 31 - 33 of 472 Reviews

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Jobs at Atento

Evergreen -Technical Product Specialist

English Customer Service Representative

Technical Product Specialist - Portuguese

Miramar, FL

View job

Representante de Servicio al Cliente y Ventas

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Atento

Atento reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Little Pay

Very disorganized at times, constant issues with payroll

Supervisors are horrible

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