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Atento

Engaged Employer

Atento reviews

3.3

56% would recommend to a friend

(472 total reviews)
avatar

Dimitrius Oliveira

48% approve of CEO

41% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.7

Work/Life balance

Atento has an employee rating of 3.3 out of 5 stars, based on 472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

472 reviews
3.0
Jan 30, 2018

Travel Agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very easy job to have

Cons

Management does not follow policy

2.0
Jan 30, 2018

Half way prepared and sloppy traininig

Bilingual account specialist
Recommend
CEO approval
Business Outlook

Pros

Head Manager is one of the greatest individuals that you could work for. He is followed by 3 Supervisors All are great though one. Great company and great benefits. Benefits and commission along with the prizes for continued performance is if not more than enough to work here.

Cons

Of the three supervisors the top one is always on her cell and seems to allow home issues follow her to work and also impede her work ethic that she herself pushed on during training prior to soft landing. The failure that I immediately noticed was the lack of additional mentoring to help in the assisting for resolution. And for an insurance agency it seems that their providers theHD has much to learn and regain from its 'bleed orange' ethic which needs to much to the disheartening eye reevaluated. The thoughts and resolution is not at all there when resolving the issue for the customer. Felling like cutting them off after correcting the issue. And for crying out loud; what is it with the lack of proper note for any further issues on the same account.

Viewing 397 - 399 of 472 Reviews
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Glassdoor has 13,439 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.