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      Atento

      Engaged Employer

      Atento reviews

      3.3

      56% would recommend to a friend

      (472 total reviews)
      avatar

      Dimitrius Oliveira

      50% approve of CEO

      41% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Culture & values

      2.8

      Work/Life balance

      2.8

      Senior management

      2.8

      Compensation and benefits

      Atento has an employee rating of 3.3 out of 5 stars, based on 472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      472 reviews
      5.0
      Nov 30, 2016

      Csr

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I loved working there easy all you would do is talk to people on the phone about there account

      Cons

      There were no downsides of working there its a call center telemarketing job

      2.0
      Nov 27, 2016

      BBVA Compass campaign

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent companionship, great teamwork from agents to agents. Dress code is flexible, good pay for starters or students.

      Cons

      Barely any safe parking. Stressful workplace with no medical, dental, vision or other benefits offered. Some supervisors are willing to assist, others not so which contributes to the stress factor. Average level of disorganization, which causes comunication problems within clients and call center company. Coachings and improvement sometimes lacks fairness.

      2.0
      Oct 19, 2016

      Good Place to Work

      Travel consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extensive training with good trainers to help you become familiar with travel, 3 breaks/day, they are encouraging and do their best to keep you motivated with incentives, you leave 15 min before the top of the hour at the end of your shift.

      Cons

      ONE bathroom for the ENTIRE building, parking was a nightmare, they don't always honor reward incentives.

      Viewing 427 - 429 of 472 Reviews
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      ReviewsAtento reviews

      Glassdoor has 13,439 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.