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      Atento

      Engaged Employer

      Atento reviews

      3.3

      56% would recommend to a friend

      (472 total reviews)
      avatar

      Dimitrius Oliveira

      50% approve of CEO

      41% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Culture & values

      2.8

      Work/Life balance

      2.8

      Senior management

      2.8

      Compensation and benefits

      Atento has an employee rating of 3.3 out of 5 stars, based on 472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      472 reviews
      4.0
      Mar 13, 2014

      Great experience and gained new knowledge

      Customer service representative/specialty queue
      Recommend
      CEO approval
      Business Outlook

      Pros

      Atento provided a flexible job schedule; was truly very family orientated. Great group of people to work with. Good team efforts and also assistance. Allowed me to learn how to manage and control my emotions toward working with people in live situations.

      Cons

      Trainings were limited. opportunities for growth were available but it was more who you knew than how you preformed.

      4.0
      Mar 6, 2014

      Good Company but poor incentives

      Head of sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong structure, open to challenges

      Cons

      Is not easy to grow in the company and some process are not clear. Some time they prefer to bring someone from the market, because there a restriction if the new position rise the salary up to 30%.

      2.0
      Jan 28, 2014

      Cust. Service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      full training and well paid

      Cons

      no pro-employee and their policies are even above of the government here in P.R.

      Viewing 463 - 465 of 472 Reviews
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      Glassdoor has 13,438 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.