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      Atento

      Engaged Employer

      Atento reviews

      3.3

      56% would recommend to a friend

      (472 total reviews)
      avatar

      Dimitrius Oliveira

      50% approve of CEO

      41% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.1

      Career opportunities

      3.0

      Culture & values

      2.8

      Work/Life balance

      2.8

      Senior management

      2.8

      Compensation and benefits

      Atento has an employee rating of 3.3 out of 5 stars, based on 472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      472 reviews
      5.0
      Nov 24, 2024

      Great company

      Project manger
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance, fun place

      Cons

      Long hours long hours long hours

      2.0
      Nov 17, 2024

      Super disorganized. Management fails to manage.

      Product operations specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job. Monday through Friday.

      Cons

      Pay is borderline minimum for the amount of work. Overworks employees. No sense of direction. Management caters exclusively to clients disregarding teams needs. Numerous feedback meetings without any action being taken on topics brought up. I had fellow agent be promoted and demoted to team lead at least 4 times in the span of 2 months and she was the only one who did things right. The team lead before her disappeared on a suspicious sick leave for more than 6 months. Would not recommend if you had other offers.

      Viewing 46 - 48 of 472 Reviews
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      Glassdoor has 13,438 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.