Question 1

Is Atento a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Atento have rated their employer with 3.6 out of 5 stars in 98 Glassdoor reviews. This is a higher than average score with the overall rating of Atento employees being 3.3 out of 5 stars. Search open Customer Service (CSR) Jobs at Atento now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Atento.

Question 2

Does Atento pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Atento with 3.1 out of 5 stars based on 98 anonymously submitted employee reviews. This is 10.2% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Atento.

Question 3

How happy are Customer Service (CSR) professionals working at Atento?

Accepted Answer

66% of Customer Service (CSR) employees at Atento would recommend their employer to a friend. This rating has increased by 5% in the past 12 months. Customer Service (CSR) professionals have also rated Atento with a 3.5 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.3 rating for culture and values and 3.3 rating for career opportunities.

Question 4

What are the top reviewed jobs at Atento?

Accepted Answer

Operador De Telemarketing (1442), Atendente De Call Center (663), Teleoperador (362), Operador De SAC I (291), Supervisor (252), Analista (225), Operador De Telemarketing Receptivo (201), Atendente (187), Operador (155), Asesor Telefónico (115), Agente De Atendimento (108), Customer Service Representative (107), Especialista Em Atendimento Ao Cliente (96), Telemarketing (96), Analista de atendimento (93)

Question 5

What are the pros of working at Atento according to real employee reviews?

Accepted Answer

"good pay and i like it" ((in 31 reviews)); "The people are great and make work enjoyable." ((in 18 reviews)); "Good Work Environment to work in." ((in 12 reviews)); "Good training and rates." ((in 9 reviews)); "Some good coworkers." ((in 8 reviews))

Question 6

What are the cons of working at Atento according to real employee reviews?

Accepted Answer

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 42 reviews)); "Poor Management Assistance when needed on live calls" ((in 36 reviews)); "Low salary compared to others companies" ((in 21 reviews)); "No benefits whatsoever" ((in 10 reviews)); "Stress, depressão, baixos salários e falta de reconhecimento" ((in 7 reviews))

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