Does Atento pay their employees well?

According to anonymously submitted Glassdoor reviews, Atento employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Atento. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Atento?

56% of Atento employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Atento 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Atento?

Operador De Telemarketing (1442) , Atendente De Call Center (663) , Teleoperador (362) , Operador De SAC I (291) , Supervisor (252) , Analista (225) , Operador De Telemarketing Receptivo (201) , Atendente (187) , Operador (155) , Asesor Telefónico (115) , Agente De Atendimento (108) , Customer Service Representative (107) , Especialista Em Atendimento Ao Cliente (96) , Telemarketing (96) , Analista de atendimento (93)

What are the pros of working at Atento according to real employee reviews?

"good pay and i like it" ((in 31 reviews)); "The people are great and make work enjoyable." ((in 18 reviews)); "Good Work Environment to work in." ((in 13 reviews)); "Good benefits and ability to be promoted" ((in 12 reviews)); "Good training and rates." ((in 9 reviews))

What are the cons of working at Atento according to real employee reviews?

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 43 reviews)); "Bad management and won’t listen to concerns" ((in 32 reviews)); "Low salary compared to others companies" ((in 22 reviews)); "People here show favoritism a lot" ((in 7 reviews)); "Awful leadership, no direction, leaders change every 6 months( I had 3 bosses in a year and a half.)" ((in 7 reviews))

What are the top reviewed Atento locations?

San Antonio , Caguas , Miramar , Pharr , Atlanta , New York , Miami , Dallas , Los Angeles , Houston , Lindon , Nashville , Cleveland , Columbus , Orlando , Birmingham , Florence , Boise , Peru , Illiopolis , Grand Rapids , El Reno , Oklahoma City , Hopkinsville , Washington , Charlotte , Fayetteville , Austin , Harlingen , Irving

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Atento

Atento reviews

3.3

56% would recommend to a friend

(472 total reviews)

Dimitrius Oliveira

48% approve of CEO

41% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.7

Work/Life balance

Atento has an employee rating of 3.3 out of 5 stars, based on 472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

472 reviews

5.0

Jun 10, 2024

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company, great culture. Worked there for 5 years

Cons

Management can be a bit pushy

4.0

Jun 5, 2024

Okay

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Good pay overall nice balance

Cons

Culture is very differ From other departments

2.0

May 26, 2024

Mediocre place to work at.

Technical product expert

Recommend

CEO approval

Business Outlook

Pros

The salary is a little competitive, but nothing else is good.

Cons

Terrible PTO policy Terrible equipment to work There is very little flexibility Poor benefits.

Viewing 76 - 78 of 472 Reviews

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Jobs at Atento

English Customer Service Representative

Technical Product Specialist - Portuguese

Evergreen -Technical Product Specialist

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