Does Atento pay their employees well?

According to anonymously submitted Glassdoor reviews, Atento employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Atento. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Atento?

56% of Atento employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Atento 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Atento?

Operador De Telemarketing (1442) , Atendente De Call Center (664) , Teleoperador (362) , Operador De SAC I (291) , Supervisor (252) , Analista (226) , Operador De Telemarketing Receptivo (201) , Atendente (187) , Operador (155) , Asesor Telefónico (115) , Agente De Atendimento (108) , Customer Service Representative (107) , Especialista Em Atendimento Ao Cliente (96) , Telemarketing (96) , Analista de atendimento (93)

What are the pros of working at Atento according to real employee reviews?

"good pay and i like it" ((in 29 reviews)); "The people are great and make work enjoyable." ((in 18 reviews)); "Good Work Environment to work in." ((in 15 reviews)); "Good training and rates." ((in 9 reviews)); "Some good coworkers." ((in 8 reviews))

What are the cons of working at Atento according to real employee reviews?

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 41 reviews)); "Poor Management Assistance when needed on live calls" ((in 34 reviews)); "Low salary compared to others companies" ((in 20 reviews)); "No benefits whatsoever" ((in 8 reviews)); "Stress, depressão, baixos salários e falta de reconhecimento" ((in 7 reviews))

What are the top reviewed Atento locations?

San Antonio , Caguas , Miramar , Pharr , Atlanta , New York , Miami , Dallas , Los Angeles , Houston , Lindon , Nashville , Cleveland , Columbus , Orlando , Birmingham , Florence , Boise , Peru , Illiopolis , Grand Rapids , El Reno , Oklahoma City , Hopkinsville , Washington , Charlotte , Fayetteville , Austin , Harlingen , Irving

Atento reviews

3.3

56% would recommend to a friend

(133 total reviews)

Dimitrius Oliveira

48% approve of CEO

41% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.7

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

133 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Feb 4, 2022

It was okay in the beginning

Appointment setter

Recommend

CEO approval

Business Outlook

Pros

- Remote - Equipment provided - Coaching sessions - Decent pay

Cons

- Communication , I was hired for another project submitted all documentation and never got paid for training. They switched emails so whenever I inquired about it they said email was not valid any longer. - Unorganized , had over 400 people in one training class and let majority go because they didn’t have the credentials that the employer is suppose to provide.

4.0

Nov 10, 2021

The best school ever!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

At Atento, you learn to live the company values every day: one team, accountability, agility, integrity and customer orientation. It is the biggest and best school that I've ever been to. There are a lot of career choices, either you learn to do many things at once, or you become a specialist in one area, but something is for certain, you'll be ready to face any challenge outside in another company if you decide to move out. However, you can definitely build a long lasting career. At least 30% of the people has been working at Atento for at least 10 years, some even have 22 years working there. The openness, divers and non discrimination policy makes Atento a comfortable place to work at as well.

Cons

Salary wise, there is room for improvement. Also, the company needs to learn to invest more and be less reactive. I believe that in the last year, that was a lesson learned the hard way and there is still a few organizational things to polish, but all in all, the work environment is great.

2.0

Oct 15, 2021

Csr

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The pay was pretty good.

Cons

Unorganized company. Gave me another job and then never contacted again.

Viewing 82 - 84 of 133 Reviews

Top companies for "Compensation and Benefits" near you

Deloitte

3.5★Compensation & Benefits

KPMG

3.6★Compensation & Benefits

TP

4.3★Compensation & Benefits

SelfEmployed.com

3.9★Compensation & Benefits

Jobs at Atento

English Customer Service Representative

Evergreen -Technical Product Specialist

Technical Product Specialist - Portuguese

Atento

Atento reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

It was okay in the beginning

The best school ever!

Csr

Top companies for "Compensation and Benefits" near you

Jobs at Atento

Atento reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Atento reviews FAQs

Jobs at Atento