Does Atento pay their employees well?

According to anonymously submitted Glassdoor reviews, Atento employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Atento. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Atento?

56% of Atento employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Atento 2.7 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Atento?

Operador De Telemarketing (1442) , Atendente De Call Center (663) , Teleoperador (362) , Operador De SAC I (291) , Supervisor (252) , Analista (225) , Operador De Telemarketing Receptivo (201) , Atendente (187) , Operador (155) , Asesor Telefónico (115) , Agente De Atendimento (108) , Customer Service Representative (107) , Especialista Em Atendimento Ao Cliente (96) , Telemarketing (96) , Analista de atendimento (93)

What are the pros of working at Atento according to real employee reviews?

"good pay and i like it" ((in 29 reviews)); "The people are great and make work enjoyable." ((in 17 reviews)); "Good Work Environment to work in." ((in 11 reviews)); "Good training and rates." ((in 10 reviews)); "Some good coworkers." ((in 8 reviews))

What are the cons of working at Atento according to real employee reviews?

"Não pode ir ao banheiro sem que o supervisor faça cara feia." ((in 43 reviews)); "Poor Management Assistance when needed on live calls" ((in 33 reviews)); "Low salary compared to others companies" ((in 20 reviews)); "No benefits whatsoever" ((in 10 reviews)); "Awful leadership, no direction, leaders change every 6 months( I had 3 bosses in a year and a half.)" ((in 7 reviews))

What are the top reviewed Atento locations?

San Antonio , Caguas , Miramar , Pharr , Atlanta , New York , Miami , Dallas , Los Angeles , Houston , Lindon , Nashville , Cleveland , Columbus , Orlando , Birmingham , Florence , Boise , Peru , Illiopolis , Grand Rapids , El Reno , Oklahoma City , Hopkinsville , Washington , Charlotte , Fayetteville , Austin , Harlingen , Irving

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Atento

Atento reviews

3.3

56% would recommend to a friend

(133 total reviews)

Dimitrius Oliveira

48% approve of CEO

41% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.1

Career opportunities

3.0

Culture & values

2.8

Senior management

2.8

Compensation and benefits

2.7

Work/Life balance

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

133 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Oct 8, 2016

Atento has no appreciation for its employees

Operations manager

Recommend

CEO approval

Business Outlook

Pros

You might be lucky enough to work in the client's building.

Cons

You are disposable and may be fired at any time. HR makes mistakes in your salaries every month and you need to pay attention and ask for review. Managers lack all kind of management skills for more than a year I had only 3 meetings with my superior and never had any feedback, performance review, coaching or anything at all.

4.0

Oct 3, 2016

Good coworkers

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Sup. And other team members are so helpful and friendly. Keep helping and motivating at work.

Cons

Salary 's very low and work load is high. If pay is good it will be very good place to work

3.0

Apr 8, 2016

Review

Trainer

Recommend

CEO approval

Business Outlook

Pros

It was a good thing to start working in this company. The people is around the same age as I was, so it helped to get along. Also most of the supervisors are great people willing to teach something new.

Cons

The salary and benefits it's just awful. Since it's an outsourcing company, you can't really go one step further of anything to help the other company's customers. Also some of the management people doesn't really care about the people answering the calls.

Viewing 124 - 126 of 133 Reviews

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Atento has no appreciation for its employees

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