Atento reviews

3.3

56% would recommend to a friend

(472 total reviews)
avatar

Dimitrius Oliveira

50% approve of CEO

41% positive business outlook

Atento has an employee rating of 3.3 out of 5 stars, based on 472 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atento employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

472 reviews
2.0
Jun 5, 2023

Be careful

Recommend
CEO approval
Business Outlook

Pros

This company has the potential to be a good company, but current leadership is shady.

Cons

HR Leadership are all "friends" outside of work and cover each others backs.

2.0
Jun 3, 2023

Ehhhh

Recommend
CEO approval
Business Outlook

Pros

Vacation Time and Benefits are the best part

Cons

Everything else needs work for your emoloyees

2.0
Apr 25, 2023
Recommend
CEO approval
Business Outlook

Pros

- Good Salary and commission (when / if you get it) - HR is helpful

Cons

- Sales people have risk of being 'let go' before receiving commissions on deals closed because of "budgeting" reasons/its cheaper for Atento, despite the enormous moral/ethical hazard - They do not care about doing good work or even doing the right thing at times, and it shows to the employees and clients in the quality of work delivered, and to the stakeholders in the public balance sheets - Leadership is rarely in office, or at desk, and does not attend any scheduled meetings - No yearly/quarterly review or care for your personal career advancement - The organization is extremely unorganized and leadership switches constantly (I had 3 bosses in 2 years) - The company is in a horrible financial situation where they just had to re-leverage their debt, and even their longest client, from whom they actually broke off of to start the business, might not re-sign with them after contract ends in 2025. Atento stock is down 90%+ in the past year - No career mobility or growth opportunities in a dying sector

Viewing 19 - 21 of 472 Reviews

Glassdoor has 13,438 Atento reviews submitted anonymously by Atento employees. Read employee reviews and ratings on Glassdoor to decide if Atento is right for you.