Nov 19, 2018
Atlas Systems Response
7yWe value all feedback, thank you. I would first like to address your comments on the pay rate. In addition to the base hourly rate, all agents have the opportunity to make well above that $12/Hr. rate, depending upon individual performance. Often as much as $8.00 above base rate and in some cases more. Many agents make high incentive amounts in addition to their regular wages. Additionally, a flexible work schedule exists and it is up to the agent to determine how many hours a day or week they work. Motivated, high energy and positive agents yield positive results! Atlas complies with all state guidelines with regards to hiring and is completely transparent with what the job function of a call agent is at the time of hiring. Agents are hired as 1099 initially to allow both the agent and the company ample time to determine if it is a good fit and that both will be satisfied and once that is determined, a conversion is completed. Atlas values all it's employees, not only call agents. We strive to improve our processes and are happy to listen to feedback when given in a professional manner.
