Atlassian reviews

3.2

47% would recommend to a friend

(3,621 total reviews)
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Mike Cannon-Brookes

41% approve of CEO

30% positive business outlook

Atlassian has an employee rating of 3.2 out of 5 stars, based on 3,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Atlassian employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

4K reviews
5.0
Jan 17, 2019
Recommend
CEO approval
Business Outlook

Pros

* Atlassian has purposefully foster an incredible culture * Atlassian has a lot of really great events * There are always bootcamps running for you to learn about anything * The quarterly company wide hackathon is awesome * The free amenities and food are amazing * The work life balance is whatever you want it to be. Some people work 9-5 some people do more and some people do less. They also have a lot of events during work time. * Some of the products are great and some are okay but all of the products are continuously improving and are used by a lot of people around the world

Cons

* Some of the repo's have legacy code pains * It's hard to diet with so much free food (even though they offer A LOT of healthy options)

2.0
Jan 17, 2019

It's ok

Recommend
CEO approval
Business Outlook

Pros

- Good enough to get by while looking for a real job. - Free snacks and beverages. - You can be lazy, everybody is already, look at the bosses. Make him or her happy and you'r good. Just tell them they are awesome they'd really appreciate it, I feel most of them have proper education. - Reading blog post internal/external usually yield good laughs.

Cons

In general if you value your career, pay attention to yourself and have a plan to develop the skills you need for a real job avoiding getting too attached to this inept system. - No reason to put efforts into the company, performance review is kind of insulting especially if you actually did any work. - Lazy and incompetent leadership, they are extremely greedy and quite naive. But it's good that it's not rocket science to recognise that. Anyway all they need is to build their religion. - Uneducated folks in high positions and their factions. - Being involuntarily drawn into political conflicts regardless the having no interest or show obvious disdain toward those. - Your works and yourself might be wrongly represented for weird purpose... A lot of people have time to just fabricate stories. - Support team behaviour seems to indicate that the customer can go x themselves, that is why they do not need to do that. 70% of the time I went into contact with support I think what the ... and I have no idea why waste the money and what are they doing in the middle except confused both customer and product team.

1.0
Jan 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Atlassian seems like a great place to work and for many departments it might be, but your experience in support is so different it may as well be a separate company. The office is gorgeous and has amazing views, there a lot of events going on and there is a sense of pride in working at Atlassian.

Cons

The interview process is complex and quite long, with deep technical questions - although these are fairly scattered over multiple technologies and vary from light to very indepth. There is no real order to the interviews, but tend to be based on who ever interviews you. When you start at Atlassian you'll be happy given all their marketing and shiny office, but once you sit down in support you'll quickly come to realize there's little connection to the Atlassian that other departments experience. In support you'll experience: -Management changing their expectations of their staff daily, they seem in a constant panic. -Support organization cannot decide if its a contact center or a deep dive technical support team and end up asking the techs to do both -With metrics constantly changing staff tend to get treated more based managers preference than based on their job performance -Managers have no confidence and will single you out if you highlight any issues, even if you're trying to improve them -Seems sure that its a highly technical support role, but limit training and focus on throughput rather than ability or quality -The team has almost no morale from the constant changing expectations and no one even expects to meet goals they can't predict and know will change -Senior positions are guarded by older employees that raise the requirements to unrealistic and unnecessary standards; senior techs would rather convince you that they're more technical than assist their peers in succeeding -Their location is great but parking in the building costs $25/day until you get a spot (the waiting list is now about a year)

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