Atlassian reviews

Support team does not have the same culture as the rest of the company Support senior leadership has a “do what I say, not what makes sense” attitude that trickles down Does not do collaboration well, despite making the software that supports remote collaboration Support leadership fails to keep up with rest of the company from a behavior and teamwork standpoint Places roadblocks to promotion quoting “policy”, internal promotion system is slow Highly qualified persons are passed over for a role and end up training external hires over them despite being “prepped” for the same role Company has grown beyond the scale of the software they make leading to issues and workarounds that slow down productivity Support teams were forced remote during Covid 19, other teams had already made that choice willingly

There's a general departure from the original get things done culture and an emerging middle management political ware going on. Most middle management and promotions are granted on a political basis; lots of kiss assing and back scratching going on. It still works because the underlying organic growth is strong, but once growth slows, the cracks will sink this ship. Terrible place for long term career development. Managers change, orgs change, equity is stagnant, and the pay is far below market.