2.0
Feb 27, 2013
Recommend
CEO approval
Business Outlook
Pros
The people are great! Wonderful employees who really care about the job and internal/external customers.
Cons
Lack of leadership. Management is coasting on long-term employee experience to just handle stuff, without providing direction and training. Decision-making is too distributed, with too many "cooks in the kitchen'. Communication is haphazard and unfocused, required dedicated employees to seek out critical information rather than relying upon leadership to provide clear instructions.