Is Atos a good company to work for as a Technical Helpdesk Associate?

Technical Helpdesk Associate professionals working at Atos have rated their employer with 3.1 out of 5 stars in 39 Glassdoor reviews. This is a lower than average score with the overall rating of Atos employees being 3.4 out of 5 stars. Search open Technical Helpdesk Associate Jobs at Atos now and start preparing for your job interview by browsing frequently asked Technical Helpdesk Associate interview questions at Atos .

Does Atos pay Technical Helpdesk Associate employees well?

Technical Helpdesk Associate professionals rate their compensation and benefits at Atos with 2.7 out of 5 stars based on 39 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Technical Helpdesk Associate salaries at Atos.

How happy are Technical Helpdesk Associate professionals working at Atos?

61% of Technical Helpdesk Associate employees at Atos would recommend their employer to a friend. This rating has increased by 7% in the past 12 months. Technical Helpdesk Associate professionals have also rated Atos with a 3.2 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.1 rating for culture and values and 2.6 rating for career opportunities.

What are the top reviewed jobs at Atos?

Software Engineer (557) , Consultant (552) , Associate Consultant (467) , Project Manager (306) , Senior Consultant (280) , Systems Engineer (197) , Software Developer (170) , Senior Software Engineer (130) , Systems Analyst (124) , Network Engineer (108) , Manager (96) , Business Analyst (94) , SAP Consultant (92) , Service Delivery Manager (85) , Applications Developer (84)

What are the pros of working at Atos according to real employee reviews?

"comfortable and good work life balance" ((in 800 reviews)); "Work from home and flexible" ((in 387 reviews)); "US business is growing; strong Global company that is very financially responsible; good people; growing in US by acquisition and organically." ((in 368 reviews)); "good work culture and very flexible" ((in 295 reviews)); "Good Culture and very exciting" ((in 288 reviews))

What are the cons of working at Atos according to real employee reviews?

"Reported to two management teams and solid line management was poor and out of touch with dedicated work." ((in 781 reviews)); "Low salaries; management does not make efforts to keep the experienced basis administrators because of the salary cuts." ((in 686 reviews)); "Bad managers and team work" ((in 211 reviews)); "Pay is low and they will 100% off shore your position of at all possible." ((in 187 reviews)); "No salary hikes and growth." ((in 153 reviews))

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Atos Technical Helpdesk Associate reviews

3.1

61% would recommend to a friend

(39 total reviews)

Philippe Salle

Not enough data to show CEO approval

17% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

2.9

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

Technical Helpdesk Associate employees have rated Atos with 3.1 out of 5 stars, based on 39 company reviews on Glassdoor. This indicates that most Technical Helpdesk Associate professionals have a good working experience there. Atos is rated in line with the average (within 1 standard deviation) by Technical Helpdesk Associate professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

39 reviews

3.0

Jun 26, 2025

IT Helpdesk Analyst - Good stepping stone

It helpdesk analyst

Recommend

CEO approval

Business Outlook

Pros

Good management (depending on the account), friendly co-workers.

Cons

Not much perks from the company.

3.0

May 22, 2025

Good and bad

It helpdesk analyst

Recommend

CEO approval

Business Outlook

Pros

Work from home setup. Depending on account.

Cons

Management, HR and salary. Toxic account.

2.0

Mar 5, 2025

Call center IT

It helpdesk support

Recommend

CEO approval

Business Outlook

Pros

Work from home. Schedule was okay.

Cons

Not really help desk. More focused on getting onto the Next call with a backed up queue. Short staffed and people keep leaving because of Pay/work. This is a need something asap job.

Viewing 1 - 3 of 39 Reviews

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Atos Technical Helpdesk Associate reviews

Ratings by category

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IT Helpdesk Analyst - Good stepping stone

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Call center IT

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