Sales wander around telling new customers that all the required products are ready on the system, which they are not, then they chuck it over the fence to project management once the deal is done. Working in silos does not even begin to describe it. You will open your project with the customer by telling them a large amount of the project which they were sold as a 8 week plug and play onboarding has actually been put into a 6 month long development backlog. You will then be expected to waive your magic wand and “make it faster”, and Dev will laugh and tell you “no chance”. You will have to ask the customer if they can accept considerably less than they were sold. The development if then accepted by the customer, will later slip for another 1-3 months. By this time the customer will hate Auctane (and you by proxy). Some of the management are genuinely willing, some will support you only by bottlenecking the actions you try to do, and blaming you when they have bounced it back to you without any help, or protecting themselves while making your life more difficult. The main reason more people don’t leave quicker is the 3 months notice period you have to give, which is intentionally there to stop the massive churn.
