Audible reviews

3.5

58% would recommend to a friend

(645 total reviews)
avatar

Bob Carrigan

53% approve of CEO

60% positive business outlook

Audible has an employee rating of 3.5 out of 5 stars, based on 645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Audible employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

645 reviews
2.0
Nov 21, 2015

The truth about Audible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- It's a part of Amazon - you are officially an Amazon employee with Amazon RSUs, benefits and access to other Amazon teams that are doing great things - Some good folks - there are pockets of really smart and friendly folks at Audible. - Complimentary audiobook account - People love Audiobooks and Audible has the widest selection - Free lunch/snacks etc.. - hopefully this isn't a primary factor for anyone to join a company

Cons

- It's not like Amazon - leadership and management across the board is weak, has no clear vision or strategy, and is more interested in power/control/egos/politics vs. actually getting things done on behalf of customers. Not transparent or metrics focused. Too many folks with their own agendas. - Not innovative - there's no real competition and Audible has become complacent and lazy. Nothing cool is built here, only features that don't work or customers find annoying. Roadmaps are a joke. - Bar for tech talent is low - also, unlike the mother ship, the quality of tech leadership and management is shockingly low. The quality of the products speak for themselves. Nothing ever launches on time. software managers are not focused on the details or thinking long term. - No QA - yes, there's no internal QA team. Why hire one when you can use your customers for QA? - Operational overhead - all systems are pretty much breaking all the time..and given the weak tech leadership, you can pretty much expect to spend more than 50% of your time doing patch work instead of writing real code - Design team is a cluster - things rarely get done. nothing ever gets done right. - HR is terrible - good luck trying to get answers to basic questions. Don't expect anything. - Career progression - no defined process, objective guidelines for promotions. Again, nothing like Amazon. It's all nepotism and politics. - Location - Newark is depressing.

2.0
Mar 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Free, decent food. Amazon stock options. Putting Amazon on your resume.

Cons

If you're a creative, research-driven product person, Audible is NOT the place for you. You have a helicopter CEO who seems to spend less time on Audible than trying to make Newark a better place. The latter in an admirable goal, but pick one. CEO periodically drops in and suggests absurd product ideas - things that a first year MBA student would ridicule. It's clear that some of these have been circulating at Audible for a decade or more. No one in the product leadership team has the guts to say to the CEO, "these ideas don't make sense." Periodically, leadership will be so convinced of their idea that they will go to bat against Amazon execs. Inevitably, they lose because THEY ARE BAD IDEAS. Like in the Trump administration, science, research and truly understanding customer and market needs is discouraged, because they will (very likely) test poorly. No one here, especially the CEO, wants to hear that. What gets rewarded is grand pronouncements with little follow through. When the CEO eventually notices that one of his pet projects didn't get done, product leadership will find someone to throw under the bus. For as little as Audible product team actually does, you could get by with 40 people instead fo the 400 they have. Unless you're an SVP, assume that nothing you have to say will matter, even if you are an accomplished leader and have 20 years of experience under your belt.

avatar
Audible Response
6y
Thank you for taking the time to write an alumni review. Our team works hard to create a productive and inclusive environment, so we’re disappointed to hear you’ve had a different experience. We believe that communication is critical to creating real, positive change. We’ll continue to listen and live up to our values. We wish you the best in your career and thank you for sharing your feedback on Glassdoor.
2.0
Feb 27, 2020

Some good, some not so good

Recommend
CEO approval
Business Outlook

Pros

There's a lot to like. My recruitment experience was awesome - best I ever had. There are some nice perks - free lunch, subsidized commute/parking, subsidized rent if you live in Newark, proactive community involvement, unique and beautiful office (cathedral), Amazon shares & discount, free Audible membership, free tickets to concerts/hockey in Newark, and a really great product. This will be enough for many employees. The work they do, how they are asked to do it, how they're treated, and how the company is run won't bother them. And this is great stuff and probably kept me there longer than I would have otherwise.

Cons

Three major issues: 1. This is NOT a technology company. This is a media company. And how the Tech/Product organization is run reflects this. 2. Politics! If you read the reviews on Glassdoor this is a them that's repeated again, and again. 3. Year-end review process. It's a popularity contest not an assessment. As modern software companies go Audible is behind the times in many ways. The tech itself is state-of-the-art - after all, they leverage a lot of Amazon technology - and there is also innovation happening. However, as Agile product delivery organizations go, there is LOTS of room for improvement! You will hear this is an Agile enterprise, but it's not. Planning is a "death march". Priorities change like the wind. Expectations are too high so too much is committed to so there can be a lot of extended hours for the dev teams. The impact is huge and, ultimately, negatively affects employee engagement. The biggest problem with this is that there's no desire from upper management to actually do something about it. Politics is probably most to blame for this lack of action. Many of the upper managers seem to be more concerned about themselves and maintaining their "empire" than doing what's best for the company. Managers have literally said that certain words/phrases should not be used! Huh!? I believe that these managers fear being exposed and losing their empire so they live in denial about how effective the delivery org is. If you're not into dealing with politics you probably want to think twice about joining. Finally, the appraisal process. You answer a few questions in essay form. All managers gather to evaluate all of the employees and bucket them into five buckets (now three). They are forced to put a certain amount of employees into each bucket. For example 5% in 1, 15% in 2, 60% in 3, 15% in 4, and 5% in 5. So if you have 100 Directors and more than 5 are excellent, then the others are screwed out of an excellent rating. The biggest flaw in all of this is the complete and utter lack of objectivity. Managers are evaluating and ranking you even if they don't know you or haven't worked with you. Who your manager is has more of an impact on your performance appraisal than what you actually have done. Basically, don't question management, or make any waves, and you'll probably get a good review. Try to be an agent of change and a disrupter, and those managers afraid of losing their perch will exact their revenge at the end of the year.

avatar
Audible Response
6y
We recognize that our rapid growth and enhancements to our internal processes can be challenging at times. We like consistency, too, but our continuous improvement, which includes testing and learning, better prepares Audible for the future. Growing pains may accompany these changes, but they’re a necessary and critical part of innovating on behalf of our customers. Thank you for sharing your feedback, and please feel free to reach out to your HRBP or manager with any of your comments and concerns.
Viewing 4 - 6 of 645 Reviews

Glassdoor has 923 Audible reviews submitted anonymously by Audible employees. Read employee reviews and ratings on Glassdoor to decide if Audible is right for you.