Audible reviews

3.5

58% would recommend to a friend

(645 total reviews)
avatar

Bob Carrigan

53% approve of CEO

60% positive business outlook

Audible has an employee rating of 3.5 out of 5 stars, based on 645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Audible employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

645 reviews
1.0
Dec 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Free food, commuter benefits, casual dress code

Cons

Where do I even begin? I’ve been at Audible for almost 4 years, hired during the peak of Covid with the promise of being a permanent WFH agent. Not only did that promise get broken, but we’re now being forced to follow Amazon’s RTO requirement for 5days/week starting 2025. When I mentioned I was hired specifically to work remotely, mngmt will respond like, “Well you were told this is an ever changing environment when you were hired.” Speaking of management, they are completely useless. Audible is so desperate to fill leadership roles that they promote people who are extremely unqualified. Instead of effective leadership, we get individuals who make the workplace worse by mismanaging tasks, act extremely unprofessionally which is contributing to the company’s decline. I know some people that were amazing workers but due to horrendous leadership ended up leaving the company. HR is no better. The last competent HR representative quit last year (G I wonder why), leaving us with the current person, we’ll call her “A”, who is robotic, unhelpful, and utterly clueless. Someone once described talking to her like talking to a brick wall and that their salad had more personality than her. Serious issues raised by myself and others have been swept under the rug due to her lack of professionalism and empathy. It’s no surprise that several employees have either quit or are planning to, due to her mishandling of concerns. When you have someone like that in charge of “human” resources, you end up driving humans out the door. On top of this all, 2 major figures within the company have recently announced their departure in 2025. That alone should speak VOLUMES. This company used to be a great place to work, but it is getting worse and worse with each passing day. I promise you, there are much better opportunities out there. Don’t let the name lure you in. Save yourself the trouble and just stay away.

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Audible Response
1y
Thank you for taking the time to share your candid feedback. We genuinely appreciate your honesty and the passion you've shown for our company's culture and values. We want to assure you that our People Principles remain central to our mission. We encourage open dialogue and welcome suggestions on how we can better support our employees and invite you to speak with your manager or skip-level to discuss your concerns.
1.0
Apr 11, 2023
Recommend
CEO approval
Business Outlook

Pros

- New Headquarter Renovation has a gorgeous view ! - Serving the community and giving Newark,NJ a positive reputation. - Some co-workers are friendly. - Free lunch (meal balance) and snacks (no vending machines). - Free Parking - Social Hours (includes alcohol beverages served)

Cons

- Customer Service Group Managers are not nice, and do not give you coaching before written warnings are issued. - Some managers will not help you develop a career plan. - Phone calls can be brutal.

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Audible Response
3y
Thank you for sharing your view. We believe that communication is critical to creating real, positive change. We also want our employees to be surrounded by colleagues that are compassionate and inspirational. I invite you to reach out to your HRBP or manager to discuss your concerns.
2.0
Aug 29, 2021

A Parking Lot With a Nice Name

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A foot in the door at Amazon Good Benefits Good ideals Aspirational cultural values

Cons

Stack ranking creates horrible culture Highly political Compensation no longer as competitive as it used to be HR has no real policies or controls, especially in regards to COVID tracing and reporting Slowly being absorbed by Amazon Middle management too busy patting each other on the back, stabbing each other in the back, or trying to get Bob's attention Career growth isn't a thing, but the bar is low enough that it's a place to park for a while for many Management still committed to getting everyone back in the office

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Audible Response
4y
Thank you for your feedback. Our team works hard to create a productive environment so we’re disappointed to hear you had a different experience. We realize that our rapid growth and the changes to our internal processes can be unsettling. We like consistency too, but when we make a change it’s for the purpose of preparing Audible for the future. I invite you to connect with your HRBP or your manager for further conversation. Thank you for sharing your thoughts on Glassdoor.
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Glassdoor has 924 Audible reviews submitted anonymously by Audible employees. Read employee reviews and ratings on Glassdoor to decide if Audible is right for you.