Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,203 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Pension and 401k" ((in 59 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 49 reviews)); "Great culture and team environment" ((in 49 reviews)); "Coworkers below management were all great to work with" ((in 46 reviews)); "Yearly bonuses can be good" ((in 34 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 149 reviews)); "Extremely unfair and low salaries" ((in 76 reviews)); "Poor management and consistently understaffed" ((in 72 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 42 reviews)); "No work from home" ((in 34 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,078 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,078 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

3.0

Nov 26, 2023

Good and Bad

Branch claims representative

Recommend

CEO approval

Business Outlook

Pros

1. The people...everyone at the company has always been very helpful. 2. I have never been micromanaged. My manager allows us the ability to make our own decisions.

Cons

I NEED AUTO OWNERS TO HEAR ME ON THIS: The workload is completely unreasonable. You have the potential to be a great company to work for but your unwillingness to properly staff will continue to contribute to turnover. It's like pulling teeth to get one additional position when we need 10. You will save money by hiring more adjusters. If I had more time to properly manage and investigate my claims, I would save enough money to pay for another adjuster's position, we would have fewer complaints, and altogether more satisfied customers. The workload is abusive, quite honestly.

Auto-Owners Insurance Response

2y

Thank you for your feedback. We are sorry to hear about your concerns with the workload, and we would like to know more about this. Please email us at conversation@aoins.com so that we can look into this further.

4.0

Nov 25, 2023

Nice place

Soffware developer

Recommend

CEO approval

Business Outlook

Pros

Good place to work. Everyone's very nice. Cool perks

Cons

Genuinely the only con in my mind is the pay.

Auto-Owners Insurance Response

2y

Thank you for your feedback! We agree, our people make this a great place to work.

4.0

Nov 20, 2023

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The work-life balance is highly prioritized.

Cons

The pay here is not necessarily great.

Auto-Owners Insurance Response

2y

Thank you for your review! We value our associates as people and aim to provide a healthy work-life integration.

Viewing 304 - 306 of 1,078 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at Auto-Owners Insurance

Administrative Assistant