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      Auto-Owners Insurance

      Engaged Employer

      Auto-Owners Insurance reviews

      3.1

      48% would recommend to a friend

      (1,076 total reviews)
      avatar

      Jamie P. Whisnant

      52% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      1K reviews
      4.0
      Dec 4, 2025

      Good company, but runs runs thin

      Branch claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, profit sharing, christmas bonus

      Cons

      Works lean, high claim load, low pay supposedly for industry

      avatar
      Auto-Owners Insurance Response
      6mo
      Thank you for sharing your review! We appreciate your insight on your experience.
      4.0
      Nov 21, 2025

      Great company culture

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company culture, great work life balance

      Cons

      Wish the pay was higher

      avatar
      Auto-Owners Insurance Response
      7mo
      Thank you for sharing your review! We strive to create a supportive, collaborative work environment.
      1.0
      Nov 19, 2025

      Follow this method

      Auto claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you need an in-between jobs job, then stay here for less than a year. The year mark is when the shyte hits the fan. You being the fan.

      Cons

      Clients are SO MEAN. And supervisors are just as mean. I once received 90 voicemails in one day. Over 300 emails. I told my supervisor that I was having mental health problems without any reaction except being told to step up my work. I developed a different anxiety disorder symptom where I’d literally lock up and be unable to move. My coworker and I would have a contest about who cried in the bathroom the most each day. Thought about suicide. I took medical leave when I finally broke. I now work in property management as a community manager. LOVE my job. My car was totaled by someone with AO insurance. I openly offered the rep a job reference. Openly offer it to anyone trying to escape this awful company.

      avatar
      Auto-Owners Insurance Response
      7mo
      Thank you for sharing your experience. We’re truly sorry to hear the level of stress and lack of support you felt, as this is not the environment we strive to provide. Your feedback is valuable and we appreciate your candid input. We would like to learn more about these issues. Please email us at conversation@aoins.com so that we can look into this.
      Viewing 31 - 33 of 1,076 Reviews
      Related searches: Auto-Owners Insurance jobs | Auto-Owners Insurance salaries | Auto-Owners Insurance benefits | Auto-Owners Insurance interviews
      ReviewsAuto-Owners Insurance reviews

      Glassdoor has 1,200 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.