Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,200 reviews left anonymously by employees. This rating has been stable over the past 12 months. 48% of employees would recommend working at Auto-Owners Insurance to a friend and 52% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

48% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (27) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Pension and great benefits" ((in 108 reviews)); "Pension and 401k" ((in 65 reviews)); "Great culture and team environment" ((in 51 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 48 reviews)); "Coworkers below management were all great to work with" ((in 41 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 141 reviews)); "Low salary and minimal yearly raises" ((in 77 reviews)); "Poor management and consistently understaffed" ((in 77 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 41 reviews)); "Work from home program is disappointing at 1 day a week even after being home for over a year." ((in 33 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

48% would recommend to a friend

(1,076 total reviews)

Jamie P. Whisnant

52% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,076 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Jul 12, 2025

Fading company culture

Underwriting supervisor

Recommend

CEO approval

Business Outlook

Pros

Auto-Owners has one of the best training programs in the industry for underwriters. New hires are well-equipped for success, and many go on to excel at other companies. The pension plan is a rare and valuable benefit, and the time-off policy is fairly generous.

Cons

Despite branding itself as "The Refreshingly Human Company," that identity is quickly fading. As the company grows, it's lost much of the small-field, personal touch that once defined it. The culture has shifted, and there’s a noticeable lack of joy, care, and connection among associates. Leadership often micromanages and lacks cohesive direction. Coordination between departments is poor, and associate input doesn't seem to carry much weight. Pay is significantly below industry average, even for leadership roles. It's not uncommon for underwriting supervisors or managers to earn less here than they would in the same position elsewhere. Health insurance is weak, the 401(k) match is minimal, and overall benefits are outdated. The company is increasingly seen as a stepping stone — great for training, but not for long-term career growth. And notably, no one who leaves seems to return.

Auto-Owners Insurance Response

11mo

Thank you for taking the time to share your feedback. We are glad to hear you have found value in our training programs as well as some of our benefits. We would appreciate the opportunity to learn more about the concerns you've shared. Please email us at conversation@aoins.com so that we can gain further insight from you.

1.0

Jul 12, 2025

My honest review

Underwiter

Recommend

CEO approval

Business Outlook

Pros

The people you work with on a daily basis are great. If you are an agent, they pay some of the highest commission in the industry.

Cons

I didn't realize how bad the health insurance was until I left for another company. Not to sound like a broken record from all the other bad reviews, but the pay is horrible.

Auto-Owners Insurance Response

11mo

Thank you for sharing your experience. We would welcome any additional feedback you can provide by emailing conversation@aoins.com.

1.0

Jul 12, 2025

Morale is low, Management is terrible, pay is awful

Legal support

Recommend

CEO approval

Business Outlook

Pros

- Potential work from home (more on this later) - Paid time off (pretty flexible) - Coworkers below management were all great to work with

Cons

- Work from home can be ripped away and never given back; a glowing performance review does not impact this. I was literally called "a star" after turning around my work performance and when I asked about WFH privileges, I was rebuffed and told to ask about it "in a few months" - Health insurance benefit is TERRIBLE. Does not cover much of anything. You'd do better on Medicaid or buying from the healthcare marketplace. - The pay is not a livable wage. - Management is self-serving and fosters a culture of silence, toxicity, and gaslighting - Management's inability to fight inefficiency in the workplace resulted in mandatory Saturday overtime, for months, for associates - Low morale - Low confidence in management - Super performative about having "core values" and being a "great place to work" but with zero focus on making that a reality behind the scenes

Auto-Owners Insurance Response

11mo

Thank you for taking the time to provide feedback on your experience. Please email us at conversation@aoins.com so that we can learn more about this.

Viewing 73 - 75 of 1,076 Reviews

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