Is Auto-Owners Insurance a good company to work for?

Auto-Owners Insurance has an overall rating of 3.1 out of 5, based on over 1,202 reviews left anonymously by employees. This rating has been stable over the past 12 months. 47% of employees would recommend working at Auto-Owners Insurance to a friend and 53% have a positive outlook for the business. The best reviews about Auto-Owners Insurance have been left by employees working as Intern , Underwriting Intern and Personal Lines Underwriter .

Does Auto-Owners Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Auto-Owners Insurance employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Auto-Owners Insurance. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Auto-Owners Insurance?

47% of Auto-Owners Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Auto-Owners Insurance 3.5 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Auto-Owners Insurance?

Underwriter (111) , Software Developer (66) , Commercial Underwriter (55) , Claims Adjuster (49) , Claims Representative (43) , Business Analyst (32) , Personal Lines Underwriter (28) , Branch Claims Representative (21) , Intern (21) , Senior Software Developer (17) , Commercial Lines Underwriter (16) , Underwriting Specialist (15) , Field Claims Representative (14) , Software Engineer (14) , Underwriting Intern (14)

What are the pros of working at Auto-Owners Insurance according to real employee reviews?

"Pension and 401k" ((in 59 reviews)); "Work life balance is good if you're lucky enough to be IT with full remote." ((in 49 reviews)); "Great culture and team environment" ((in 49 reviews)); "Coworkers below management were all great to work with" ((in 46 reviews)); "Yearly bonuses can be good" ((in 34 reviews))

What are the cons of working at Auto-Owners Insurance according to real employee reviews?

"Low pay and micro" ((in 149 reviews)); "Extremely unfair and low salaries" ((in 76 reviews)); "Poor management and consistently understaffed" ((in 72 reviews)); "Upper management seems really disconnected from how associates feel about decisions and policies." ((in 42 reviews)); "No work from home" ((in 34 reviews))

What are employees saying about Auto-Owners Insurance layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Auto-Owners Insurance layoffs and their outlook for job security at Auto-Owners Insurance in 2026.

What are the top reviewed Auto-Owners Insurance locations?

Lansing , Duluth , Charlotte , Grand Rapids , Draper , Lakeland , Tallahassee , Atlanta , Montgomery , Lake Elmo , Columbia , Appleton , Minneapolis , Columbia , Traverse City , Brentwood , Broomfield , Denver , Forest , Indianapolis , Marion , Columbus , Lima , Birmingham , Saint Paul , Little Rock , Lawrenceville , White Bear Lake , Schaumburg , Portage

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,078 total reviews)

Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Sep 6, 2018

Good benefits, average pay, way too high volume with the expectations

Field claims representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are good. Vacation and personal leave is good if you can get approval to take it.

Cons

Expectations are too high with the volume of claims. There is no consideration given for amount of claims or the severity of those claims.

1.0

Aug 28, 2018

Dont Work Here

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Would be many if the manager that hired me answered my questions honestly - it’s there number one core value and he violates it daily!!!

Cons

Stuffy Non Diverse Company where all they care about is if your at your desk on time and not the quality of work.

2.0

Aug 18, 2018

Accountant

Recommend

CEO approval

Business Outlook

Pros

• Great Profit Sharing • Christmas Bonus • 37.5 hour week • Pension • Great Health care package This Job is really for someone who wants to get comfortable with what they are doing and coast. Low stress but also little movement for people who are more ambitious. This may be a perfect job for some people.

Cons

Low pay and little movement or direction to management and no parallel career path to a senior role. The Senior role is basically an entry level position with little to no additional responsibly or compensation. Started at less than $40k a year, which I had family members literally laugh since I had a 4-year business degree. The culture is odd here, almost a robotic atmosphere with when to come in and leave for the day or lunch, no breaks are allowed. Not much flexibility when it came to appointments, depending heavily on how much you are liked. Hard work goes unnoticed and you are better off spending that time to make friends in higher places. They definitely value outside experience more than someone that has immense internal experience, and it shows with the compensation level.

Viewing 790 - 792 of 1,078 Reviews

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Jobs at Auto-Owners Insurance

Auto/Physical Damage Claims Representative