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Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,078 total reviews)
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Jamie P. Whisnant

52% approve of CEO

54% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,078 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Mar 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Culture is great. Initial training is efficient for basic level claims. Benefits such as student loan assistance are a huge plus

Cons

I understand many companies are understaffed and having a difficult time hiring but our Branch is struggling. I’ve talked to other claims reps and we all express how heavy the workload is right now. None of us feel like we can catch a break. We’re short on reps and they are actively trying to hire, which is great, but we’ve gone a month or more with these issues and not seeing any additional compensation for the additional work/stress. I’m exhausted and getting burnt out. Initial training was great for starting out but because our workloads are all immense - I am handling BI claims with little to no guidance. I take pride in my work but feel I could be doing my job much better with additional training/support, and pay to match what I’m putting into the job.

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Auto-Owners Insurance Response
4y
Thank you for sharing your thoughts with us. We appreciate you sharing your experience and we would like to know more about this. Please email us at conversation@aoins.com and tell us more about your concerns.
5.0
Mar 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Profit sharing, Christmas bonus, work from home options

Cons

Somewhat high turn over with QAs and BAs

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Auto-Owners Insurance Response
4y
Thank you for your review! We are excited to offer our work from home program to associates.
5.0
Mar 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Annual bonus potential is great. All positions eligible for a pension program once vested.

Cons

Claim case load is high.

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Auto-Owners Insurance Response
4y
Thank you for your review! We are proud to offer a fully funded pension plan to our associates.
Viewing 793 - 795 of 1,078 Reviews

Glassdoor has 1,203 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.