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Auto-Owners Insurance

Engaged Employer

Auto-Owners Insurance reviews

3.1

47% would recommend to a friend

(1,076 total reviews)
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Jamie P. Whisnant

52% approve of CEO

53% positive business outlook

Auto-Owners Insurance has an employee rating of 3.1 out of 5 stars, based on 1,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Auto-Owners Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Mar 15, 2023

Better off elsewhere

Recommend
CEO approval
Business Outlook

Pros

- Friendly coworkers who are eager to help with anything that comes up. - Comprehensive training program for the technologies used at AO. - Decently maintained resources on confluence and slack regarding things like company procedures, common problems, and team directories. - Frequent office events, free baseball tickets, etc.

Cons

- Low pay: This is the big one. The salary is uncompetetive with other software development jobs. AO touts its benefits and meager raises but these do not compensate for the low salary in face of inflation. Working almost anywhere else as a developer will give you a bigger pay bump than any of that, while keeping similar or better benefits. - Micromanagement: You will be scolded by management for leaving ten minutes early even if your work is complete. Management can also take an adversarial tone which does not foster a healthy work environment. WFH was dangled company-wide as a privilege to be lost in a way I have not seen while working at larger tech companies. Interns and new hires had to earn their WFH. The relaxed dress code was nice but this was eventually done away with. Hope you like slacks and khakis. - High turnover: People come and go, teams are broken and downsized, and knowledge transfer can be difficult to maintain. There is always a fresh MSU grad to replace you. - Technology: nothing new or exciting, mostly Java servlets and COBOL. - Training: while very thorough some of the tech training is bloated with computer science 101 information you should already know as basic qualifications for the job. Branch and role specific training could be better. - Not much new development happening so the day-to-day consists of IT tasks. Working evenings and weekends is normal and expected. - Big push for diversity and inclusion training even though the office is far from diverse.

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Auto-Owners Insurance Response
3y
Thank you for sharing your feedback. We are sorry to hear about your experience, and we would like to learn more. Please email us at conversation@aoins.com and tell us more about this.
1.0
Jan 1, 2023

Poor Compensation, Poor Training

Recommend
CEO approval
Business Outlook

Pros

- Several of the people on my team and in my office were very helpful and kind when I needed help. - Had nice snacks and parties for fellow employees.

Cons

- Poor compensation (only pay you for 37.5 hours/week, which is touted as a pro since you 'only' have 37.5 hour work weeks, but in reality you're expected to work much more). - Training is poor: I was released from training far too soon, before I fully understood what I was supposed to be doing. Guidelines didn't exist for many situations, and even if said guidelines did exist, you were sometimes expected to find work arounds. My trainer literally came over and yelled at me when I was asking for help. If a trainee is struggling, help them, don't make them afraid to come to you for help. - Work load is too heavy. One of my fellow underwriters literally cried from stress and being overworked and the managers, who were sitting right in front of us, basically said 'that sucks. anyway...'. No care for the mental health of your employees. - Under-staffing is a constant issue.

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Auto-Owners Insurance Response
3y
Thank you for sharing your feedback. We are sorry to hear about your concerns, and we do not find this to be typical of Auto-Owners. Please email us at conversation@aoins.com so we can learn more about this.
1.0
Mar 10, 2022

Underpaid

Recommend
CEO approval
Business Outlook

Pros

Safe place for complacent employees - nobody gets fired or laid off.

Cons

Compensation - pay is EXTREMELY below market. I got a $50k pay bump to do the same job for a competitor. Even the pension is only a marketing tool that primarily benefits long tenured, high salary employees (i.e. executives). Getting into management and moving up in management are mostly a popularity contest. Severe lack of any sort of diversity/inclusion. If you're not a straight white Christian, you will often feel unwelcome.

avatar
Auto-Owners Insurance Response
4y
Thank you for sharing your experience. We are very sorry to hear about your concerns, and we do not find this to be typical of Auto-Owners. We value honest feedback and we would like to learn more about this. Please email us at conversation@aoins.com and tell us more.
Viewing 82 - 84 of 1,076 Reviews

Glassdoor has 1,200 Auto-Owners Insurance reviews submitted anonymously by Auto-Owners Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Auto-Owners Insurance is right for you.